How do I sign up for Tasks EAP?

Sign up Form

What is included as part of the Tasks EAP scope?

Create, edit, and delete task lists.

Add and remove individual tasks within a list.

Define access controls for who can view or modify a list.

Attach or detach task lists from tickets.

Manage task lifecycle directly within Agent Workspace

Limitations

No support for triggers, macros and automations

In EAP, tickets with incomplete tasks can be solved

No customer facing reporting for EAP

No deactivating or cloning lists at EAP