How can I provide feedback?

The best way to share feedback is by commenting directly in this Community thread. Create a new feedback post with the title of your feedback. A member of our product team will review feedback on a weekly basis.

When reporting feedback or issues, including the following details helps us investigate more efficiently:

The use case you were testing and the expected outcome

What happened instead

Whether the issue relates to configuration, knowledge, procedures or dialogues, integrations, or escalation behavior

A ticket ID and approximate call time, when available

Please avoid sharing sensitive personal data in comments.