Accessing commonly-used legal, financial, and security documents in Admin Center

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Location: Admin Center > Account > Forms and agreements > Forms
and agreements


Legal, financial, and security documents are not available in trial
accounts. You need a signed Zendesk Customer Agreement to view them.

Legal, financial, and security documents that are commonly used by Zendesk customers are
available in Admin Center. By making these documents available in
Admin Center, customers have quick access to documents and agreements they need to manage
their Zendesk account. This topic describes how to access these documents.
Legal and financial documents are available to account owners only. Security documents are
available to account owners and administrators.
This article includes the following topics:


Viewing Zendesk legal and financial documents
Viewing Zendesk security documents




Viewing Zendesk legal and financial documents

Commonly-used legal and financial documents for Zendesk customers are available to in Admin
Center. This includes an Assignment Agreement to transfer account ownership, a Business
Associate Agreement (BAA) for HIPAA compliance, a Certificate of Insurance that describes
Zendesk's standard insurance coverage, and other documents. Only account owners can view
these documents.
To view legal and financial documents

In Admin Center, click
Click the Legal tab to view legal agreements and documents.
Click the Financial tab to view financial documents.




Viewing Zendesk security documents

Commonly-used security documents for Zendesk customers are available in Admin Center. This
includes audit certificates for International Organization for Standardization (ISO)
assessments and other documents. Account owners and administrators can view these documents.
To view security documents

In Admin Center, click
Account in the sidebar, then select Security > Security documents.