How to Use Microsoft Teams in Engage (Engage Legacy)

Log into Engage

Click on the address book icon in the bottom left corner of the screen

Enter your login details for your Microsoft Teams account or single-sign on tool

Search for the person you need help from in the address book, your search history will update and appear below the search bar

Recent searches will your 5 most recent searches

Click on the message icon to start a chat in Microsoft Teams with the relevant colleague

Note that this will open Microsoft Teams in either your browser or the desktop app, depending on your preferences

Click on the phone icon to call the relevant collea

Note that you cannot place a call whilst on an existing call

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