Setting status to offline and signing out of Contact Center

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<p id="docs-hc-snippet" style="display: none;">When agents are done for the day, they must set their status to offline and sign out of Contact Center so that no incoming calls or chats come through.</p>
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<p id="docs-ai-summary-content">At the end of your workday, set your status to offline and sign out to ensure no incoming calls or chats are directed to you. This helps manage your availability and maintain a clear boundary between work and personal time. Simply choose "Offline" from the status dropdown and confirm your logout to complete the process.</p>
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<p class="p" dir="ltr">When agents are done for the day, they must set their status to offline and
sign out of Contact Center so that no incoming calls or chats come through.</p>
<p class="p">This article contains the following topics:</p>
<ul class="ul" id="rjs1__ul_qky_tqt_rgc">
<li class="li"><a class="xref" href="#topic_gm3_5qt_rgc">Setting your status to offline</a></li>
<li class="li"><a class="xref" href="#topic_tpr_5qt_rgc">Signing out of Contact Center</a></li>
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<div aria-labelledby="ariaid-title2" class="topic nested1" id="topic_gm3_5qt_rgc">
<h2 class="title topictitle2" id="ariaid-title2">Setting your status to offline</h2>
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<p class="p">At the end of your day, agents must set their status to offline.</p>
<p class="p"><strong class="ph b">To set status to offline</strong></p>
<ul class="ul" id="topic_gm3_5qt_rgc__ul_bbj_xm2_tgc">
<li class="li">Select the <strong class="ph b">Offline</strong> status from the dropdown.</li>
</ul>
<p class="p" dir="ltr"><img class="image" id="topic_gm3_5qt_rgc__image_u4x_lm2_tgc" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/cc_eod_1.png" width="400"></p>
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<div aria-labelledby="ariaid-title3" class="topic nested1" id="topic_tpr_5qt_rgc">
<h2 class="title topictitle2" id="ariaid-title3">Signing out of Contact Center</h2>
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<p class="p" dir="ltr">At the end of the day, agents must sign out of Contact Center. </p>
<p class="p"><strong class="ph b">To sign out of Contact Center</strong></p>
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<li class="li">Click <strong class="ph b">Logout</strong>, then click <strong class="ph b">Yes, Logout</strong> to confirm.</li>
</ul>
<p class="p" dir="ltr"><img class="image" id="topic_tpr_5qt_rgc__image_lpz_mm2_tgc" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/cc_eod_2.png" width="400"></p>
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