Product documentation for Support

<p>Use the product documentation for Support to get up and running. The comprehensive docs provide step-by-step instructions and helpful resources.</p><h3 id="h_01JV5MV7FNDSHSRD3YE5HADWKY">Product guide</h3><ul>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405303734554">Zendesk basics</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405303726490">Setting up Agent Workspace</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405298898586">Security and user access in Zendesk Support</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405303734170">Ticket management</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5392267783962">Ticket customization</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5392381126682">Ticket automation and collaboration</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405298896282">Measuring success</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405298897818">Multiple language support</a></li>
</ul><h3 id="h_01JV5MVFXZABKXXZMMJKRR5818">Ticket channels</h3><ul>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5497839292186-Using-email">Using email</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405298861722-Using-Talk">Using voice</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5282979501978-Using-messaging">Using messaging</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405303721626">Using live chat</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/6302470767770">Using Web widget</a></li>
</ul><h3 id="h_01JV5MVVBZ4B4ACZBH4Z09BR8T">AI and automation</h3><ul>
<li><a href="https://support.zendesk.com/hc/en-us/sections/8988994355994">Using AI agents</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/articles/5608656346650">Using Copilot</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5634564014106-Routing">Using omnichannel routing</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5283156862618">Using objects and rules</a></li>
</ul><h3 id="h_01JV5MW64EWEDQP6BH5XFBSJRT">Account and users</h3><ul>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5283084031898">Managing your account</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5283086413338">Managing people</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/9008056952346">Workforce management and QA</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405303747610-Global-security-and-user-access" data-interaction-type="link-inline-primary" data-garden-id="buttons.anchor" data-garden-version="8.76.4">Global security and user access</a></li>
<li><a href="https://support.zendesk.com/hc/en-us/sections/4405298917914-Single-sign-on" data-interaction-type="link-inline-primary" data-garden-id="buttons.anchor" data-garden-version="8.76.4">Single sign-on</a></li>
</ul><h3 id="h_01JV5MWHB818PRB3W65F15N6KC">Self service and knowledge</h3><ul><li><a href="https://support.zendesk.com/hc/en-us/sections/4405298860954">Using Guide</a></li></ul><h3 id="h_01JVDFS8JABCMB4XEM981013AF">Apps and integrations</h3><ul>
<li><a href="https://support.zendesk.com/hc/en-us/sections/5283127227418">Using apps and integrations</a></li>
<li><a href="https://developer.zendesk.com/documentation/">Developer docs</a></li>
</ul><h3 id="h_01JV5WC7BTA35QBMQWBSSC935Z">Analytics</h3><ul><li><a href="https://support.zendesk.com/hc/en-us/sections/4405298856346">Using Explore</a></li></ul><p>
<script id="toc-script">
//<![CDATA[
const toc_style = document.createElement('style');
toc_style.innerHTML = `#article-body li{font-size:.92em;margin-bottom:6px;}`;
document.head.appendChild(toc_style);
//]]>
</script>
</p>