Integration builder resources

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Add-on | AI agents - Advanced

This article provides a list of resources to help you learn about using the integration builder with AI agents - Advanced:

About the integration builder for advanced AI agents

Preparing to create a custom integration for an advanced AI agent

Technical requirements for integrations with advanced AI agents

Using JSONata with advanced AI agents

JSONata reference for advanced AI agents

Integration builder FAQs

Passing request parameters in the integration builder for advanced AI agents

Troubleshooting an integration for advanced AI agents

Integration output references for advanced AI agents

Reformatting values in request parameters for advanced AI agents

Obfuscating API keys in an integration for advanced AI agents

Nullifying optional parameters in API calls for advanced AI agents

Allowing IPs to connect advanced AI agents to your CRM

Using custom authorization with the integration builder

Adding custom functionality in advanced AI agent conversation flows using fake integrations

Making a GraphQL request in the integration builder for advanced AI agents

Determining agent availability when escalating from advanced AI agents

Creating a Zendesk ticket from an advanced AI agent