Connecting your help desk to specific workspaces in Zendesk QA

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<p id="docs-ai-summary-content">Connect your help desk to specific workspaces for targeted ticket reviews. This feature allows admins and workspace managers to link different help desk instances to designated workspaces, enhancing your team's ability to manage and review tickets effectively. Use the settings to attach the desired help desk connection to the appropriate workspace, streamlining your support operations.</p>
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<span class="fastpathtitle">Location: </span> Zendesk QA &gt; Settings </div>
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<p class="p" dir="ltr">You may have different help desk instances for various workspaces. Admins and
workspace managers can connect a help desk to a workspace for ticket reviews. </p>
<p class="p" dir="ltr"><strong class="ph b">To manually add a help desk connection to a specific workspace</strong></p>
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<li class="li" dir="ltr"><span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838272410" target="_blank">Quality assurance</a>, click your profile icon in the top-right
corner, then select <strong class="ph b">Users, bots, and workspaces</strong>.</span></li>
<li class="li">Choose the workspace you want to connect to the help desk.</li>
<li class="li">Under the selected workspace, click <strong class="ph b">Connections</strong>.</li>
<li class="li">Click <strong class="ph b">Attach connection</strong> at the top.<p class="p"><img class="image" id="topic-1__image_gjd_bjd_whc" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/zqa_account_settings_connections_attachments.png" width="600"></p>
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<li class="li">Select your desired help desk connection from the dropdown menu.</li>
<li class="li">Click <strong class="ph b">Attach connection</strong>.</li>
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