Viewing a list of quizzes and the quizzes leaderboard in Zendesk QA

Verified AI summary ◀▼
Access your quizzes and leaderboard on the Quizzes page to track team performance. Filter quizzes by status, view individual quiz results, and sort the leaderboard by score or participant. Export data to a CSV file for detailed analysis. Use the search and workspace options to focus on specific team members or workspaces.


You can view the quizzes you've created and a leaderboard for all your
quizzes on the Quizzes page. You can export your quizzes and leaderboard to a CSV file to take
a closer look.
To view a list of quizzes and the leaderboard


In Quality assurance, click
Coaching in the sidebar.

Click Quizzes ( ).






View a list of quizzes under Quizzes. Click the tabs above the quizzes list
to filter by active, draft, or archived quizzes. Click a quiz to view results for
that quiz. See Viewing individual quiz results.


Review the leaderboard under Leaderboard. The leaderboard on the Quizzes
page is for all quizzes. It displays each team member who has completed a quiz,
their ranking by average score, and how many quizzes they have taken. Each
individual quiz also has its own leaderboard.
Click a column label to sort
the leaderboard. Use the participant search box to search for a team member. Use the
workspace menu to see leaderboard results for selected workspaces only.


Export a list of all quizzes or the leaderboard to take a closer look in a
CSV format. Click either the download icon ( ) at the top of the Quizzes page or
in the Leaderboard section. To export a specific quiz, see Exporting a quiz.





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