Zendesk Suite trial: Unlock the full potential of Zendesk

The Zendesk Suite trial includes a series of simple setup wizards you can use to get you started. These basic building blocks help you to get the most out of Zendesk.




Zendesk Suite trial: Email basics
You'll learn to do this:

Update your email footer
Add an auto-response
Add team members
Connect your support email
Solve a test ticket
Wrapping up

Get started






Zendesk Suite trial: Streamline your workflows
You'll learn to do this:

Activate simple tasks to automate your workflows
Understand the power of ticket triggers and automations
View conditions and actions that make up triggers and automations

Get started








Zendesk Suite trial: Customize your ticket information
You'll learn to do this:

Add custom fields to your tickets
Edit custom ticket fields
View custom fields in your tickets
View custom fields in request forms

Get started






Zendesk Suite trial: Save time with macros
You'll learn to do this:

Add macros to your account
Understand how macros can save time
View the elements that make up macros
Customize macros

Get started








Zendesk Suite trial: Adding AI agents to automatically resolve questions
You'll learn to do this:

Invite other team members
Give your AI agent brainpower
Give your AI agent personality
Try out your AI agent

Get started






Zendesk Suite trial: Creating views to improve team priorities
You'll learn to do this:

Use views to manage team priorities
Add views to your account
See how views work in Support
Make changes to views in Admin Center

Get started






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