Navigating Zendesk WFM with keyboard shortcuts

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<div id="docs-wmp-link"><a href="https://support.zendesk.com/hc/en-us/articles/5411234991258-plan" rel="noopener" target="_blank">What's my plan?</a></div>
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<strong>Add-on</strong>
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<td>Workforce Management (WFM) or Workforce Engagement Management (WEM)</td>
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</div><p data-id="7139db8b-1fb2-4a4f-85d8-1119364e7144" data-type="unstyled"><span data-type="comment-48tBHRoX5Lwt8A">You can quickly navigate Zendesk WFM with Quick Switcher keyboard shortcuts. These shortcuts help you quickly switch between features using only keyboard shortcuts.</span></p>
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<h2 data-id="7139db8b-1fb2-4a4f-85d8-1119364e7144" data-type="unstyled" id="h_01HF0J7TSZ3Q4RE6QRNHE32F5A">Quick Switcher keyboard shortcuts</h2>
<p><strong>Mac</strong></p>
<p data-id="0f9b0ce4-ab6a-4624-9a0f-deba714862dc" data-type="unstyled">Press <code data-type="code">command (cmd)+k</code> to open a search window. Begin typing the name of the page you want to go to or select it from the list, then press <code data-type="code">return</code>.</p>
<p><img src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ts_quick_switcher_navigation.png" width="400"></p>
<p><strong>Windows</strong></p>
<p>Press <code data-type="code">control (ctrl)+k</code> to open a search window. Begin typing the name of the page you want to go to or select it from the list, then press <code data-type="code">enter</code>.</p>
<h2 id="h_01HF0JQS7RS3JZPS73JKGHF7V5">Using Quick Switcher tips</h2>
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<li data-id="f23660f6-3f1c-420d-b0ef-c332d9e0ec94">Use the up and down arrows on the keyboard to navigate through different items.</li>
<li data-id="268f5a87-6fa8-42f7-9b5b-236c4491b57a">You can use short phrases to find things quickly. For example, "aa" for agent activity; "sc" for schedule.</li>
<li data-id="bf8e991b-b2c2-49d2-a8fb-79c16e0dfc37">Many pages have <code data-type="code">cmd+k</code> functionality enabled. This means you can string together shortcuts. For example, <code data-type="code">cmd+k</code> &gt; <code data-type="code">aa</code> &gt; <code data-type="code">return</code> &gt; <code data-type="code">cmd+f</code> &gt; <code data-type="code">type name</code> to quickly search for any agent.</li>
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