Accessing the My Apps page for your installed Support apps

<body>
<p id="docs-hc-snippet" style="display: none;">You can install and manage your Support app integrations from the Zendesk My Apps page. You must be an admin oragent in a custom rolewith permission to manage your installed Support apps.</p>
<div class="article-banners">
<div id="docs-wmp-link">
<a href="https://support.zendesk.com/hc/en-us/articles/5411234991258-plan" rel="noopener" target="_blank">What's my plan?</a>
</div>

<div class="article-banner" id="suite_all">
<table>
<tbody>
<tr>
<td>
<strong>All Suites</strong>
</td>
<td>Team, Growth, Professional, Enterprise, or Enterprise Plus</td>
</tr>
</tbody>
</table>
</div>

<div class="article-banner" id="support_all">
<table>
<tbody>
<tr>
<td>
<strong>Support</strong>
</td>
<td>Team, Professional, or Enterprise</td>
</tr>
</tbody>
</table>
</div>

</div>
<div id="docs-ai-summary">
<p id="docs-ai-summary-toggle">Summary: <span id="up-triangle">◀</span><span id="down-triangle">▼</span></p>
<p id="docs-ai-summary-content">You can manage your installed Support apps from the My Apps page, where you see enabled, disabled, and private apps ready for installation. Access requires admin or custom agent roles with app management permissions. This page helps you control app integrations to support your customer service workflows and improve team efficiency.</p>
</div>

<div class="body">

<p class="p">You can install and manage your Support app integrations from the Zendesk My Apps page. You must
be an admin or <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408882153882" target="_blank">agent in a custom role</a> with
permission to manage your installed Support apps.</p>
<p class="p"><strong class="ph b">To access the My Apps page</strong></p>
<ul class="ul" id="topic-1__ul_fw3_xl5_gjb">
<li class="li">
<span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb" target="_blank">Admin Center</a>, click <img class="image" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_apps_integrations_icon.png">
<strong class="ph b">Apps and integrations</strong> in the sidebar, then select <strong class="ph b">Apps &gt; Zendesk Support
apps</strong>.</span><p class="p">The My Apps page appears, showing your currently
installed apps. </p>
<p class="p"><img class="image img-screenshot" id="topic-1__image_uk2_s1c_r5" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/app_myapps_tabs2.png" width="600"></p>
<p class="p">On the <strong class="ph b">Currently Installed</strong> tab you can see
enabled and disabled apps. </p>
<p class="p">On the <strong class="ph b">Private Apps</strong>
tab you can see private apps that are ready to be
installed.</p>
</li>
</ul>
<p class="p"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4409155972378" target="_blank">Managing your installed apps</a>
explains how to work with your apps.</p>
</div>
<script id="docs-schema-markup" type="application/ld+json">{
"@context": "https://schema.org",
"@type": "TechArticle",
"@id": "https://support.zendesk.com/hc/en-us/articles/4409155946906-Accessing-the-My-Apps-page-for-your-installed-Support-apps",
"url": "https://support.zendesk.com/hc/en-us/articles/4409155946906-Accessing-the-My-Apps-page-for-your-installed-Support-apps",
"headline": "Accessing the My Apps page for your installed Support apps",
"description": "You can access the My Apps page in Admin Center to view and manage your installed Support apps if you have the necessary admin or custom role permissions.",
"articleSection": "Apps and the Zendesk Marketplace",
"datePublished": "2021-10-21T11:50:26+00:00",
"dateModified": "2026-07-22T14:11:45.492510+00:00",
"inLanguage": "en-US",
"mainEntityOfPage": {
"@type": "WebPage",
"@id": "https://support.zendesk.com/hc/en-us/articles/4409155946906-Accessing-the-My-Apps-page-for-your-installed-Support-apps"
},
"author": {
"@type": "Organization",
"name": "Zendesk",
"url": "https://www.zendesk.com"
},
"publisher": {
"@type": "Organization",
"name": "Zendesk"
},
"isPartOf": {
"@type": "WebSite",
"name": "Zendesk Help",
"url": "https://support.zendesk.com/hc/en-us"
},
"about": {
"@type": "SoftwareApplication",
"name": "Zendesk"
}
}</script><script id="ai-summary-script">
//<![CDATA[
const ai_summary_style = document.createElement('style');
ai_summary_style.innerHTML = `#styled-article-body{padding:0 0 0}#article-body #docs-ai-summary{background-color:#f3f3f3;border:1px solid #d3d3d3;padding:10px 10px 6px;margin-bottom:16px}#article-body #docs-ai-summary #docs-ai-summary-toggle{font-size:.9em;font-weight:700;margin-bottom:4px;cursor:pointer;display:flex;justify-content:space-between;align-items:center}#article-body #docs-ai-summary #docs-ai-summary-toggle #up-triangle{margin-left:auto;padding-right:10px;display:none}#article-body #docs-ai-summary #docs-ai-summary-toggle #down-triangle{margin-left:auto;padding-right:10px}#article-body #docs-ai-summary #docs-ai-summary-content{font-size:.9em;padding-left:25px;padding-right:25px;margin-bottom:12px}`;
document.head.appendChild(ai_summary_style);

const toggleAISummary = () => {
const summary = document.getElementById("docs-ai-summary-content");
const upTriangle = document.getElementById("up-triangle");
const downTriangle = document.getElementById("down-triangle");
if (summary.style.display === "none") {
summary.style.display = "block";
upTriangle.style.display = "none";
downTriangle.style.display = "inline";
} else {
summary.style.display = "none";
upTriangle.style.display = "inline";
downTriangle.style.display = "none";
}
};

document.getElementById("docs-ai-summary-toggle").addEventListener("click", toggleAISummary);
//]]>
</script>
</body>