Welcome to messaging

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<h2 class="wysiwyg-text-align-center" id="h_01HJ6P6S1SB3GP0157S71A2XS9"><span style="font-weight: 400;">Welcome to messaging</span></h2>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Get ready to automate! Use these resources to guide you to success with messaging, which allows you to converse with customers via Web Widget, mobile apps, and social messaging channels.</span></p>
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<h3 id="h_01HJ6P6S1SXYSJSZMZ9YHZ6C38">Learn about messaging</h3>
<p><span style="font-weight: 400;">Find out how messaging works, and how to prepare your team for success.</span></p>
<p class="card-title"><a href="https://support.zendesk.com/hc/en-us/articles/4408846454682" rel="noopener" target="_blank">Learn about messaging</a><br><a href="https://support.zendesk.com/hc/en-us/articles/4408824482586" rel="noopener" target="_blank">Learn about the messaging lifecycle</a></p>
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<h3 id="h_01HJ6P6S1SRTEK8CSHZ3XKABMV">Start your web and mobile messaging channels</h3>
<p class="card-title"><span style="font-weight: 400;">We’ll walk you through the steps to prepare for, enable, and configure messaging for the Web Widget and mobile SDKs.</span></p>
<p class="card-title"><a href="https://support.zendesk.com/hc/en-us/articles/4408827701530" rel="noopener" target="_blank">Get started</a></p>
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<h3 id="h_01HJ6P6S1SX1N9VZSFPR3AFDNH">Don't forget your social channels</h3>
<p class="card-title"><span style="font-weight: 400;">Do you connect with customers through Facebook, WhatsApp, or other social media? Add Zendesk functionality to the conversation for better service.</span></p>
<p class="card-title"><a href="https://support.zendesk.com/hc/en-us/articles/4408831648794" rel="noopener noreferrer" target="_blank">About messaging channels for Agent Workspace</a></p>
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<h3 id="h_01HJ6P6S1SFVSK8308WQT2P4SB">Train your agents</h3>
<p class="card-title"><span style="font-weight: 400;">Messaging is seamlessly integrated with the Agent Workspace. Show your team what they can expect.</span></p>
<p class="card-title"><a href="https://support.zendesk.com/hc/en-us/articles/4408821905434" rel="noopener" target="_blank">Agent Workspace for Zendesk messaging</a></p>
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<h3 id="h_01HJ6P6S1T4GV5HN65N05Q1MSP">Automate your conversations</h3>
<p class="card-title"><span style="font-weight: 400;">Create automated bot flows that handle your customers’ most commonly-asked questions, freeing your agents up for more personalized assistance.</span></p>
<p class="card-title"><a href="https://support.zendesk.com/hc/en-us/articles/4408836323738" rel="noopener" target="_blank">Build your flows</a></p>
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<h3 id="h_01HJ6P6S1TMM33QNB2W7W0SYDT">Need more help?</h3>
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<p style="height: 3rem;">Read the messaging documentation</p>
<p><a href="https://support.zendesk.com/hc/en-us/sections/5282979501978" rel="noopener" target="_blank"> Read the docs </a></p>
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<p style="height: 3rem;">Get troubleshooting advice for common problems</p>
<p><a href="https://support.zendesk.com/hc/en-us/sections/4405303716890" rel="noopener" target="_blank"> Solve problems </a></p>
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<p style="height: 3rem;">Ask our community for advice or share your own</p>
<p><a href="https://support.zendesk.com/hc/en-us/community/topics" rel="noopener" target="_blank"> Join the community </a></p>
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<p><strong>If all else fails, contact us. <a href="https://support.zendesk.com/hc/en-us/articles/4408843597850" rel="noopener" target="_blank">We're here to help.</a> </strong></p>
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