Viewing Explore dashboard information and activity


In the Dashboards library, you can see important information about existing dashboards. This information includes the dashboard’s name, last updated date, owner, views, schedules, link sharing, and restrictions.


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In the Dashboards library, you can see important information about existing dashboards. This
information includes the dashboard’s name, last updated date, owner, views, schedules,
link sharing, and restrictions.
This article contains the following topics:

Viewing dashboard information and activity
Customizing the columns in the Dashboards library



Viewing dashboard information and activity

The Dashboards library gives you an at-a-glance view of the dashboards in your
account.
Admins can see all dashboards in the account. Editors can see only their own
dashboards and dashboards that have been shared with them. Viewers can see only
dashboards that have been shared with them.
To view dashboard information and activity

In Explore, click the Dashboards icon ( ).
Select the Shared with me, My dashboards, or All (available
to admins only) tab.
Review the following columns:

Name: Name of the dashboard

Last updated: Date the dashboard was last edited

Owner: User who created the dashboard. Prebuilt dashboards are
owned by Zendesk

Views: (Available only for editors and admins) Number of views a
dashboard has received in the last six months

Schedules: (Available only for editors and admins) Number of
schedules a dashboard is
included in (Editors can see only their own schedules)

Public link: (Available only for editors and admins) Whether any
external links have been
created for the dashboard (even if external linking is later turned
off)

Restrictions: Number of dashboard restrictions a
dashboard has



(Optional) Click any of the column headers to sort the dashboard results
alphabetically, chronologically, or numerically, depending on the column.




Customizing the columns in the Dashboards library

You can customize which columns appear in the Dashboards library.
To customize the columns in the Dashboards library

In Explore, click the Dashboards icon ( ).
Select the Shared with me, My dashboards, or All (available
to admins only) tab.
Click the columns icon ( ).
In the Show and hide columns list, select the columns you want to appear
on the tab. Any changes you make to the column layout are shared across all tabs
in the Dashboards library.


The next time you open the Dashboards library, your column selection is preserved.
However, column settings are saved locally on your browser, meaning they aren't
preserved if you open Explore in a different browser or in incognito mode, or if you
clear your browser's cache and cookies.


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