Managing your saved article lists

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If you have created saved article lists, you can delete any list as needed and you can duplicate any list to create a copy of it. You can also share or unshare a saved articles list with all Knowledge admins.

You must be a Knowledge admin to share, unshare, delete, or duplicate an article list.

This article contains the following sections:

Sharing and unsharing a saved article list

Deleting a saved article list

Duplicating a saved article list

Sharing and unsharing a saved article list

If you created a saved article list, you can share your saved list with all Knowledge admins. Shared lists will be available to anyone who can access article lists. If you want to unshare a list, you can remove the shared list. When you remove a shared list, the list is no longer available as a shared list, but is still available as a saved list.

To share a saved article list

In Knowledge admin, click Manage articles ( ) in the sidebar.

In the left sidebar > Saved lists, select the list you want to share.

In the Save list drop-down menu, click Share list.

In the Share list dialog, click Share list to confirm.
The list is shared and a label appears beside the name of the list, indicating that it is shared. The list is available to anyone who can access article lists.

To remove (or unshare) a shared list

In Knowledge admin, click Manage articles ( ) in the sidebar..

In the left sidebar Shared lists, select the name of the list you want to unshare.

In the Save list drop-down menu, click Remove shared list.
The article list is no longer available as a shared list.

Deleting a saved article list

If you created saved article lists, you can delete any list as needed.

To delete an article list

In Knowledge admin, click Manage articles ( ) in the sidebar.

In the left sidebar Saved lists, select the name of the list you want to delete.

In the Save list drop-down menu, click Delete list.

The article list is removed from your saved lists.

Duplicating a saved article list

If you created saved article lists, you can duplicate any saved list and modify it.

To duplicate an article list

In Knowledge admin, click Manage articles ( ) in the sidebar.

In the left sidebar, select the name of the list you want to duplicate.

In the Save list drop-down menu, click Duplicate list.

Name your new list, then click Save as new list.
The duplicated article list appears in your saved lists.