Managing your saved article lists

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<p id="docs-hc-snippet" style="display: none;">If you havecreated saved article lists, you can delete any list as needed and you can duplicate any list to create a copy of it. You can also share or unshare a saved articles list with all Knowledge admins.</p>
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<p id="docs-ai-summary-content">You can manage saved article lists by sharing them with other Knowledge admins, unsharing them, deleting lists you no longer need, or duplicating a list to create a copy you can edit. These options help you reuse article lists, keep content organized, and control who can access shared lists. Only Knowledge admins can share, unshare, delete, or duplicate article lists.</p>
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<p class="p">If you have <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408837776666" target="_blank">created saved article lists</a>, you can delete any list
as needed and you can duplicate any list to create a copy of it. You can also share or unshare
a saved articles list with all Knowledge admins. </p>
<p class="p">You must be a Knowledge admin to share, unshare, delete, or duplicate an article list.</p>
<div class="p">This article contains the following sections:<ul class="ul" id="topic_psw_xjm_f2b__ul_hx3_lkm_f2b">
<li class="li"><a class="xref" href="#topic_mgp_pkm_f2b">Sharing and unsharing a saved article list</a></li>
<li class="li"><a class="xref" href="#topic_kc5_pkm_f2b">Deleting a saved article list</a></li>
<li class="li"><a class="xref" href="#topic_oy2_4km_f2b">Duplicating a saved article list</a></li>
</ul>
</div>
</div>
<div aria-labelledby="ariaid-title2" class="topic nested1" id="topic_mgp_pkm_f2b">
<h2 class="title topictitle2" id="ariaid-title2">Sharing and unsharing a saved article list</h2>
<div class="body">
<p class="p">If you <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408837776666" target="_blank">created a saved article list</a>, you can share your
saved list with all Knowledge admins. Shared lists will be available to anyone who can <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408837776666#topic_bcl_lcs_55" target="_blank">access article lists</a>. If you want to unshare a list,
you can remove the shared list. When you remove a shared list, the list is no longer
available as a shared list, but is still available as a saved list.</p>
<p class="p"><strong class="ph b">To share a saved article list</strong></p>
<div class="p">
<ol class="ol" id="topic_mgp_pkm_f2b__ol_qps_llm_f2b">
<li class="li"><span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/9041943683354#topic_b5q_nwn_s2c" target="_blank">Knowledge admin</a>, click
<strong class="ph b">Content</strong> (<img class="image" id="topic_mgp_pkm_f2b__d8e24" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_manage_articles.png">) in the sidebar.</span></li>
<li class="li">In the left
sidebar <strong class="ph b">&gt; Saved
lists</strong>,
select the list you want to
share.</li>
<li class="li">In the <strong class="ph b">Save list</strong> drop-down menu, click <strong class="ph b">Share list</strong>. <p class="p"><img alt="Share article list" class="image img-screenshot" id="topic_mgp_pkm_f2b__image_pff_c52_4mb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide-sharing-saved-art-list.png" width="500"></p>
</li>
<li class="li">In the Share list dialog, click <strong class="ph b">Share list</strong> to confirm.<p class="p">The list is shared and
a label appears beside the name of the list, indicating that it is shared. The list is
available to anyone who can access article lists.</p>
</li>
</ol>
</div>
<p class="p"><strong class="ph b">To remove (or unshare) a shared list</strong></p>
<div class="p">
<ol class="ol">
<li class="li">
<span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/9041943683354#topic_b5q_nwn_s2c" target="_blank">Knowledge admin</a>, click
<strong class="ph b">Content</strong> (<img class="image" id="topic_mgp_pkm_f2b__d8e24" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_manage_articles.png">) in the sidebar.</span>.</li>
<li class="li">In the left sidebar <strong class="ph b">Shared lists</strong>, select the name of the list you want to
unshare.</li>
<li class="li">In the <strong class="ph b">Save list</strong> drop-down menu, click <strong class="ph b">Remove shared list</strong>.<p class="p">The article
list is no longer available as a shared list.</p>
</li>
</ol>
</div>
</div>
</div>
<div aria-labelledby="ariaid-title3" class="topic nested1" id="topic_kc5_pkm_f2b">
<h2 class="title topictitle2" id="ariaid-title3">Deleting a saved article list</h2>
<div class="body">
<p class="p">If you <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408837776666" target="_blank">created saved article lists</a>, you can delete any list
as needed.</p>
<p class="p"><strong class="ph b">To delete an article list</strong></p>
<div class="p">
<ol class="ol" id="topic_kc5_pkm_f2b__ol_nyj_rkm_f2b">
<li class="li"><span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/9041943683354#topic_b5q_nwn_s2c" target="_blank">Knowledge admin</a>, click
<strong class="ph b">Content</strong> (<img class="image" id="topic_kc5_pkm_f2b__d8e24" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_manage_articles.png">) in the sidebar.</span></li>
<li class="li">In the left sidebar <strong class="ph b">Saved lists</strong>, select the name of the list you want to
delete. </li>
<li class="li">In the <strong class="ph b">Save list</strong> drop-down menu, click <strong class="ph b">Delete list</strong>.<p class="p"><img alt="Delete articles list" class="image img-screenshot" id="topic_kc5_pkm_f2b__image_rjd_jg2_4mb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide-saved-list-delete.png" width="600"></p>
<p class="p">The article list is removed from your saved lists.</p>
</li>
</ol>
</div>
</div>
</div>
<div aria-labelledby="ariaid-title4" class="topic nested1" id="topic_oy2_4km_f2b">
<h2 class="title topictitle2" id="ariaid-title4">Duplicating a saved article list</h2>
<div class="body">
<p class="p">If you <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408837776666" target="_blank">created saved article lists</a>, you can duplicate any
saved list and modify it.</p>
<p class="p"><strong class="ph b">To duplicate an article list</strong></p>
<div class="p">
<ol class="ol" id="topic_oy2_4km_f2b__ol_tjf_cxr_w5">
<li class="li"><span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/9041943683354#topic_b5q_nwn_s2c" target="_blank">Knowledge admin</a>, click
<strong class="ph b">Content</strong> (<img class="image" id="topic_oy2_4km_f2b__d8e24" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_manage_articles.png">) in the sidebar.</span></li>
<li class="li">In the left sidebar, select the name of the list you want to duplicate.</li>
<li class="li">In the <strong class="ph b">Save list</strong> drop-down menu, click <strong class="ph b">Duplicate list</strong>.</li>
<li class="li">Name your new list, then click <strong class="ph b">Save as new list</strong>.<p class="p">The duplicated article list
appears in your saved lists. </p>
<p class="p"><img alt="Duplicate article list" class="image img-screenshot" id="topic_oy2_4km_f2b__image_ekb_c32_4mb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide-saved-list-dup.png" width="600"></p>
</li>
</ol>
</div>
</div>
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