Viewing and managing your content hierarchy in Arrange Articles

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<span class="fastpathtitle">Location: </span> Knowledge admin &gt; Arrange content (<img class="image" id="topic_hqg_qwm_mgb__image_gvx_33s_mgb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_arrange_articles.png">) </div>
<p class="p">You can view your knowledge base hierarchy, and all the categories, sections, and articles
that make up the content hierarchy on the Arrange Articles page. From there you can also
manage your content structure.</p>
<div class="p">This article contains the following sections:<ul class="ul" id="topic_hqg_qwm_mgb__ul_d5j_23s_mgb">
<li class="li"><a class="xref" href="#topic_dcn_3ym_mgb">Viewing your knowledge base hierarchy</a></li>
<li class="li"><a class="xref" href="#topic_cb3_3ds_mgb">Using the Arrange Articles page</a></li>
</ul>
</div>
<div class="p">Related article:<ul class="ul" id="topic_hqg_qwm_mgb__ul_j32_2q5_fhb">
<li class="li"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408846795674#topic_ol5_3fd_43" target="_blank">Anatomy of the Help Center</a></li>
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<div aria-labelledby="ariaid-title2" class="topic nested1" id="topic_dcn_3ym_mgb">
<h2 class="title topictitle2" id="ariaid-title2">Viewing your knowledge base hierarchy</h2>
<div class="body">
<p class="p">You can view the content hierarchy of your knowledge base in Arrange Articles. </p>
<p class="p"><strong class="ph b">To view your knowledge base hierarchy</strong></p>
<div class="p">
<ol class="ol" id="topic_dcn_3ym_mgb__ol_tt5_kds_mgb">
<li class="li">
<span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/9041943683354#topic_b5q_nwn_s2c" target="_blank">Knowledge admin</a>, click <strong class="ph b">Arrange content</strong>
(<img class="image" id="topic_dcn_3ym_mgb__d7e47" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_arrange_articles.png">) in the sidebar.</span>.<p class="p">A list of your categories appears on the Arrange Articles page. </p>
<p class="p"><img class="image img-screenshot" id="topic_dcn_3ym_mgb__image_k5q_2fs_mgb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/arrange_articles_page.png" width="450"></p>
</li>
<li class="li">Click any category to view the underlying sections, then continue to click items to
drill down as needed. </li>
<li class="li">Use the breadcrumbs to move back up in the hierarchy as needed.<p class="p"><img class="image img-screenshot" id="topic_dcn_3ym_mgb__image_ckb_ngs_mgb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/arrange_articles_breadcrumbs.png" width="450"></p>
</li>
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<div aria-labelledby="ariaid-title3" class="topic nested1" id="topic_cb3_3ds_mgb">
<h2 class="title topictitle2" id="ariaid-title3">Using the Arrange Articles page</h2>
<div class="body">
<p class="p">On the Arrange Articles page you can view and manage the categories, sections, and articles
that make up your knowledge base content hierarchy.</p>
<p class="p"><strong class="ph b">To open and use the Arrange Articles page</strong></p>
<div class="p">
<ol class="ol" id="topic_cb3_3ds_mgb__ol_udh_ygs_mgb">
<li class="li"><span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/9041943683354#topic_b5q_nwn_s2c" target="_blank">Knowledge admin</a>, click <strong class="ph b">Arrange content</strong>
(<img class="image" id="topic_cb3_3ds_mgb__d7e47" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_arrange_articles.png">) in the sidebar.</span></li>
<li class="li">You can take the following actions from the Arrange Articles page:<ul class="ul" id="topic_cb3_3ds_mgb__ul_tcn_vhs_mgb">
<li class="li">
<strong class="ph b"><a class="xref" href="#topic_dcn_3ym_mgb">View your knowledge base
hierarchy</a></strong><p class="p">Drill down to see all the levels of your knowledge base
hierarchy, down to the articles. Use breadcrumbs to move back up in the
hierarchy.</p>
</li>
<li class="li">
<strong class="ph b"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408843983258" target="_blank">Change the order of categories, sections, and
articles</a></strong><p class="p">Drag-and-drop to manually reorder your top-level
categories or sections within a category or articles within a section. You can
also set an automatic sort order in edit mode, if you prefer it to manual
reordering.</p>
</li>
<li class="li">
<strong class="ph b"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838163354" target="_blank">Move a section or article</a></strong><p class="p">Use the
options menu to move a section to a different category or to move an article to a
different section.</p>
</li>
<li class="li">
<strong class="ph b"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408845897370#topic_x53_5l4_kk" target="_blank">Edit a category, section, or
article</a></strong><p class="p">Use the options menu to open a category, section, or article
in edit mode.</p>
</li>
<li class="li">
<strong class="ph b"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408843983258#topic_m3v_gq4_kk" target="_blank">Send a category, section, or article to the
top</a></strong><p class="p">Use the options menu to quickly place a category, section, or
article at the top of the order in their respective category or section.</p>
</li>
<li class="li">
<strong class="ph b">View in Help Center</strong><p class="p">Use the options menu to open a category, section, or
article in Help Center to see the published version.</p>
</li>
</ul>
</li>
</ol>
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