Turning on and off auto-assign for agents on ticket solve

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<p id="docs-hc-snippet" style="display: none;">If you’veturned on custom ticket statuses: When a ticket is set to a ticket status in the Solved status category by a trigger or automation without an assignee, the next user who updates that ticket is automatically set as the assignee.</p>
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<div class="note fastpath">
<span class="fastpathtitle">Location: </span> <span class="ph">Admin Center &gt; Objects and rules &gt; Tickets &gt;
Settings</span>
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<div class="p">By default, tickets are auto-assigned to the solving agent in the following ways: <ul class="ul" id="topic-1__ul_nns_34m_c5b">
<li class="li">When an agent solves a ticket that isn't currently assigned and doesn't manually assign
the ticket to themselves or another agent, it will be auto-assigned to the
solving agent.</li>
<li class="li">When a ticket is set to Solved status by a trigger or automation without an assignee,
the next user who updates that ticket is automatically set as the assignee.<p class="p">If
you’ve <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4412575841306" target="_blank">turned on custom ticket statuses</a>:
When a ticket is set to a ticket status in the Solved status category by a
trigger or automation without an assignee, the next user who updates that
ticket is automatically set as the assignee.</p>
</li>
<li class="li">When an agent is the ticket requester and a trigger closes the ticket, that agent will
also become the assignee.</li>
</ul>
</div>
<p class="p">Admins and <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408882153882" target="_blank">agents in custom roles</a> with permission to
manage ticket settings can turn this behavior on or off as needed.</p>
<div class="p">
<strong class="ph b">To turn on or off auto-assign on ticket solve</strong><ol class="ol" id="topic-1__ol_sc5_3cr_gl">
<li class="li"><span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb" target="_blank">Admin Center</a>, click <img class="image" id="topic-1__d9e1706" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_objects_rules_icon.png">
<strong class="ph b">Objects and rules</strong> in the sidebar, then select <strong class="ph b">Tickets &gt; Settings</strong>.</span></li>
<li class="li">Click <strong class="ph b">Assignments and notifications</strong> to expand it.</li>
<li class="li">Select or deselect <strong class="ph b">Auto-assign tickets upon solve</strong>.</li>
<li class="li">Click <strong class="ph b">Save</strong>.</li>
</ol>
</div>
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