Reviewing subscription requests

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<span class="fastpathtitle">Location: </span> <span class="ph">Admin Center &gt; Account &gt; Billing &gt; Subscription</span>
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<p class="p">After an admin submits a <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408828513434" target="_blank">subscription request</a>, the account owner or <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838125082" target="_blank">billing admin</a> has to review the request before any changes are made.
This topic describes how the <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408822084634#topic_xkh_3lm_ygb" target="_blank">account owner</a> or <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838125082" target="_blank">billing admin</a> of an eligible, sales-assisted account can review a
subscription request and approve or reject it. </p>
<p class="p"><strong class="ph b">To review a subscription request</strong></p>
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<span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838272410" target="_blank">Admin Center</a>, click the <strong class="ph b">Account</strong> icon (<img class="image" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_account_icon.png">)
in the sidebar, then select <strong class="ph b">Billing &gt; Subscription</strong>.</span><p class="p">A summary of your current plan subscription appears.</p>
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<li class="li">Click the <strong class="ph b">Requests</strong> tab to see the subscription request.<p class="p">The request includes the
name of the admin who submitted the request and how long the request has been pending.
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<p class="p"><img class="image" id="topic_onl_22l_mbb__image_lf3_34p_ynb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_billing_approve_request.png" width="600"></p>
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<li class="li">Click <strong class="ph b">Review request</strong> to see details about the request. <p class="p">You’ll see a Request
summary that shows the changes requested and the cost of the additions. </p>
<p class="p"><img class="image" id="topic_onl_22l_mbb__image_mkc_cqp_ynb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_billing_request_summary.png" width="300"></p>
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<li class="li">To approve the request, click <strong class="ph b">Update subscription</strong>. </li>
<li class="li">To reject the request, click <strong class="ph b">Reject</strong>. <p class="p">Once you approve or reject the request,
Zendesk recommends that you notify the admin who made the request to let them know what
action you took. </p>
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