About the Contacts page

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<span class="fastpathtitle">Location: </span> <span class="ph">Admin Center &gt; Account &gt; Billing &gt; Contacts</span>.</div>
<div class="p" dir="ltr">The Contacts page in Admin Center provides a list of all team members who are <em class="ph i">account contacts</em>. This includes the account owner and all billing admins in the account.
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<li class="li" dir="ltr">The account owner, often the person who created the account, is a special type of administrator with access to areas of Zendesk that other admins do not have. There can be only one account owner. See <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408883763866" target="_blank" rel="noopener">Understanding Zendesk Support user roles</a>.</li>
<li class="li" dir="ltr">Billing admins are admins that have special permission to help the account owner manage subscriptions. See <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838125082#topic_db4_zcc_wnb" target="_blank" rel="noopener">About billing admins</a>.</li>
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<p class="p">Any Zendesk admin can open the Contacts page and view account contacts, but only the account owner can make changes. The account owner can use the Contacts page to view account contacts, <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838125082#topic_dtx_zdc_wnb" target="_blank" rel="noopener">add or remove billing admins</a>, and <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408822084634" target="_blank" rel="noopener">change the account owner</a></p>
<div class="p">This article includes these sections:
<ul id="topic_xmw_sq5_w2b__ul_hjs_gwk_mbc" class="ul">
<li class="li"><a class="xref" href="#topic_g1s_prk_mbc">Opening the Contacts page</a></li>
<li class="li"><a class="xref" href="#topic_izs_55k_mbc">Finding account contacts</a></li>
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<p class="p"><strong class="ph b">Related articles</strong></p>
<ul id="topic_xmw_sq5_w2b__ul_s5y_mrk_mbc" class="ul">
<li class="li"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838125082" target="_blank" rel="noopener">Enabling admins to manage subscriptions</a></li>
<li class="li"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408822084634" target="_blank" rel="noopener">Finding and changing the account owner</a></li>
</ul>
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<div id="topic_g1s_prk_mbc" class="topic nested1" aria-labelledby="ariaid-title2">
<h2 id="ariaid-title2" class="title topictitle2">Opening the Contacts page</h2>
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<p class="p" dir="ltr">You’ll find the Contacts page in Admin Center.</p>
<p class="p" dir="ltr"><strong class="ph b">To open the Contacts page</strong></p>
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<span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb" target="_blank" rel="noopener">Admin Center</a>, click <img id="topic_g1s_prk_mbc__d8e69" class="image" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_account_icon.png"> <strong class="ph b">Account</strong> in the sidebar, then select <strong class="ph b">Billing &gt; Contacts</strong>.</span>
<p class="p">The Contacts page appears. Admins will see a view-only version of the page. The account owner will see buttons and menus to make changes.</p>
<p class="p"><img id="topic_g1s_prk_mbc__image_adh_xdc_wnb" class="image img-screenshot" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/uc_billing_account_contacts_page_owner.png" width="730"></p>
<p class="p" dir="ltr">Admins can use this page to find billing admin contact information to manually request subscription changes or discuss the status of <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408828513434" target="_blank" rel="noopener">subscription change requests</a>.</p>
<p class="p" dir="ltr">In addition, the account owner can use this page to:</p>
<ul id="topic_g1s_prk_mbc__ul_s5c_gtk_mbc" class="ul">
<li class="li" dir="ltr"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838125082#topic_dtx_zdc_wnb" target="_blank" rel="noopener">Add billing admins</a></li>
<li class="li" dir="ltr"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408838125082#topic_k2p_dfc_wnb" target="_blank" rel="noopener">Remove billing admins</a></li>
<li class="li" dir="ltr"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408822084634" target="_blank" rel="noopener">Change the account owner</a></li>
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<div class="note note">
<span class="notetitle">Note:</span> In legacy Chat only accounts, this page is named <em class="ph i">Account Owner</em> instead of <em class="ph i">Contacts</em> and billing admins are not supported. See <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408822084634" target="_blank" rel="noopener">Finding and changing the account owner (legacy Chat)</a>.</div>
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<div id="topic_izs_55k_mbc" class="topic nested1" aria-labelledby="ariaid-title3">
<h2 id="ariaid-title3" class="title topictitle2">Finding account contacts</h2>
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<p class="p" dir="ltr">The list of team members who are account contacts can be searched by user profile properties, such as name and email address, filtered by last sign-in, and sorted by last sign-in and creation date. Additionally, you can modify settings for any account contact from the list.</p>
<p class="p" dir="ltr">The account owner is always shown at the top of the list, making the owner easy to find.</p>
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