Buying Zendesk Employee Service Suite (ES)



What's my plan?






Employee Service Suite

Team, Growth, Professional, Enterprise, or Enterprise Plus







Verified AI summary ◀▼


Explore Employee Service Suite plans designed for internal services like
HR and IT. Choose from Team, Growth, Professional, Enterprise, or Enterprise
Plus plans. Visit the pricing page to compare plans, purchase,
or start a free trial.




Zendesk Employee Service Suite plans are designed for customers who
want to exclusively use Zendesk products for internal employee services.
This article provides an overview of the plans and how to purchase them.

This article includes these sections:


About Zendesk Suite plans for Employee Service


Buying an Employee Service Suite plan




About Zendesk Suite plans for Employee Service


Zendesk provides a set of Zendesk Suite plans for customers who
want to exclusively use Zendesk products for internal employee
services, such as Human Resources (HR), Finance, Legal, and
Information Technology (IT). These plans include features and
terminology specifically geared toward managing employee services.




Zendesk Employee Service Suite plans
include:



Employee Service Suite Team:
Provides powerful out-of-the-box omnichannel
support and introduces self-service for employee
questions.


Employee Service Suite Growth:
Streamlines operations with enhanced self-service,
improved collaboration and automation tools, and
deeper insights.


Employee Service Suite
Professional:
Maximizes efficiency with
skills-based routing and custom analytics. Unlocks
access to advanced data protection and AI
capabilities.


Employee Service Suite
Enterprise:
Delivers customized service at
scale. Optimizes operations with real-time
analytics and some AI-powered suggestions.


Employee Service Suite Enterprise
Plus:
A customized, comprehensive solution
that meets all your enterprise needs, including
advanced security, robust sandbox test
environments, our highest API rate limits, and
enhanced disaster recovery.


These plans include all the features of the equivalent
Zendesk Suite Customer Service plans, but with the addition
of a
service
catalog.
Along with the service catalog,
features of particular interest for employee service include
approvals
and
a
Workday
connector.





Buying an Employee Service Suite plan


You can learn more about Employee Service Suite plans from our Zendesk
web page. This page includes pricing details and plan features.


To buy an Employee Service Suite plan



Open the
Zendesk pricing
page
for Employee Service Suite.

A page
appears with a description of the Employee Service
Suite plans. Use this page to view the key features
associated with each plan. Scroll down the page to
see the full list of features.






Review the feature lists for each plan to decide on the plan
you
want to buy.


When you've decided on a plan, click
Buy now.


Follow the onscreen instructions to create your account and
purchase it.

To buy an Employee Service Suite Enterprise
plan, click Talk to Sales.
The representative
can help you with any additional questions you have
about the plan. If you currently use a different
Zendesk Suite plan to manage employee service, a
representative can also walk you through available
migration options and recommendations.




Tip: If you want to try out an Employee
Service Suite plan
before purchasing it, click Try for free
at the top of the
pricing page. See
Buying Zendesk Suite with a
trial.




//
const ai_summary_style = document.createElement('style');
ai_summary_style.innerHTML = `#styled-article-body{padding:0 0 0}#article-body #docs-ai-summary{background-color:#f3f3f3;border:1px solid #d3d3d3;padding:10px 10px 6px;margin-bottom:16px}#article-body #docs-ai-summary #docs-ai-summary-toggle{font-size:.9em;font-weight:700;margin-bottom:4px;cursor:pointer;display:flex;justify-content:space-between;align-items:center}#article-body #docs-ai-summary #docs-ai-summary-toggle #up-triangle{margin-left:auto;padding-right:10px;display:none}#article-body #docs-ai-summary #docs-ai-summary-toggle #down-triangle{margin-left:auto;padding-right:10px}#article-body #docs-ai-summary #docs-ai-summary-content{font-size:.9em;padding-left:25px;padding-right:25px;margin-bottom:12px}`;
document.head.appendChild(ai_summary_style);

const toggleAISummary = () => {
const summary = document.getElementById("docs-ai-summary-content");
const upTriangle = document.getElementById("up-triangle");
const downTriangle = document.getElementById("down-triangle");
if (summary.style.display === "none") {
summary.style.display = "block";
upTriangle.style.display = "none";
downTriangle.style.display = "inline";
} else {
summary.style.display = "none";
upTriangle.style.display = "inline";
downTriangle.style.display = "none";
}
};

document.getElementById("docs-ai-summary-toggle").addEventListener("click", toggleAISummary);
//
