Help center editor toolbar reference


The help center editor provides toolbars and shortcuts that you can use to format your articles andcontent blocks. This is not the same editor that is used in community posts.


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The help center editor provides toolbars and shortcuts that you can use to format your articles
and content blocks. This is not the same editor that is
used in community posts.
You can also format content blocks with Markdown, a simple markup language that you can use
to add formatting to plain text. See Formatting text with Markdown.
The following image shows the help center editor toolbar.

The following table describes the toolbar options that are available for the help center
editor.









Toolbar button
Name
Action





Heading selector
Select the HTML heading you want to apply to the text.



Formatting selector
Select the formatting that you want to apply to the text (bold, underline,
italic, or block quote).



Bold
Bold or unbold text.



Underline
Underline or remove underline from text.



Italic
Italicize or remove italics.



Block quote
Apply block quote styling to text. Block quotes are set apart from
the main text as a paragraph with visual styling.



Size selector
Increase or decrease font size.



Text color selector
Change text color using the color selector.



Text background color selector
Change text background color using the color selector.



Table

Create or modify tables using the menu options. See Using the table formatting tools




Code block
Creates a block of pre-formatted code. Each code block is assigned a specific
programming language and supports basic editing tools (for example, changing the line
indentation).



Code block type selector
Select or change the programming language that you want to apply to the code
block.



Bulleted list
Create or remove a bulleted list.



Numbered list
Create or remove a numbered list.



Align/indent selector
Align text left, center, or right; indent or outdent text.




Insert/edit link
Create or edit a link and link text. You can link to a URL, heading
in the article, or another article. See Inserting links.



Insert image

Insert an image using the file browser. The
image file size limit is 20 MB. See Working with the image editing tools




Insert content block (Enterprise plans only)

Insert a content block into the article. See Creating and inserting reusable information with content
blocks.



Enhance writing (requires the Copilot add-on)
Use generative AI to enhance the selected content
(expand, simplify, make more friendly, or make more formal).



Article components
Select the component that you want to add to your article.


Embed
Embed external content
Select the video or external interactive element that you want to embed in your
article. See Inserting videos and embedded files in articles and
content blocks.


Summary
Insert AI-generated article summary
(Articles only) Insert an article summary component to display a concise
description of the article content in a shaded box at the top of your article.


HTML block
Insert HTML block
Use HTML blocks to quickly access and edit complex
HTML code in your articles.


Horizontal line
Insert a horizontal line
Add a horizontal line to your article to help divide your content.



HTML

Source code
View or edit the HTML source code.

Note: You can use HTML blocks to work with unsupported source code in
content blocks.







{
"@context": "https://schema.org",
"@type": "TechArticle",
"@id": "https://support.zendesk.com/hc/en-us/articles/4408839186586-Help-center-editor-toolbar-reference",
"url": "https://support.zendesk.com/hc/en-us/articles/4408839186586-Help-center-editor-toolbar-reference",
"headline": "Help center editor toolbar reference",
"description": "You can use the help center editor toolbar to format articles and content blocks with various text styles, insert images, tables, links, and code blocks, and embed external content or HTML components.",
"articleSection": "Working with articles in the knowledge base",
"datePublished": "2021-10-16T05:35:41+00:00",
"dateModified": "2026-04-01T12:09:46.423469+00:00",
"inLanguage": "en-US",
"mainEntityOfPage": {
"@type": "WebPage",
"@id": "https://support.zendesk.com/hc/en-us/articles/4408839186586-Help-center-editor-toolbar-reference"
},
"author": {
"@type": "Organization",
"name": "Zendesk",
"url": "https://www.zendesk.com"
},
"publisher": {
"@type": "Organization",
"name": "Zendesk"
},
"isPartOf": {
"@type": "WebSite",
"name": "Zendesk Help",
"url": "https://support.zendesk.com/hc/en-us"
},
"about": {
"@type": "SoftwareApplication",
"name": "Zendesk"
}
}
