Keyboard shortcuts for formatting knowledge base articles


In addition to using thehelp center article editor toolbarto format articles, you can use the following keyboard shortcuts to format your knowledge base articles.


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In addition to using the help center article editor toolbar to format articles, you can use
the following keyboard shortcuts to format your knowledge base articles.










Shortcut
PC
Mac




Bold
Ctrl+B
Command+B


Italic
Ctrl+I
Command+I


Underline
Ctrl+U
Command+U


Select All
Ctrl+A
Command+A


Redo
Ctrl+Shift+Z Ctrl+Shift+Z

Command+Shift+Z Command+Shift+Z



Undo
Ctrl+Z
Command+Z


Focus to menubar
Alt+F9
Alt+F9


Focus to toolbar
Alt+F10
Alt+F10


Find
Ctrl+F+Query
Command+F+Query


Copy selected content
Ctrl+C
Command+C


Paste content
Ctrl+V
Command+V


Paste content as plain text
Ctrl+Shift+V
Command+Shift+V






{
"@context": "https://schema.org",
"@type": "TechArticle",
"@id": "https://support.zendesk.com/hc/en-us/articles/4408889279514",
"url": "https://support.zendesk.com/hc/en-us/articles/4408889279514",
"headline": "Keyboard shortcuts for formatting knowledge base articles",
"description": "You can use keyboard shortcuts on PC and Mac to format knowledge base articles, including actions like bold, italic, underline, undo, redo, and clipboard operations.",
"articleSection": "Working with articles in the knowledge base",
"datePublished": "2021-10-16T17:46:27+00:00",
"dateModified": "2026-05-11T17:50:32.532799+00:00",
"inLanguage": "en-US",
"mainEntityOfPage": {
"@type": "WebPage",
"@id": "https://support.zendesk.com/hc/en-us/articles/4408889279514"
},
"author": {
"@type": "Organization",
"name": "Zendesk",
"@id": "https://www.zendesk.com"
},
"publisher": {
"@type": "Organization",
"name": "Zendesk",
"@id": "https://www.zendesk.com"
},
"isPartOf": {
"@type": "WebSite",
"name": "Zendesk Help",
"@id": "https://support.zendesk.com/hc/"
},
"about": {
"@type": "SoftwareApplication",
"name": "Zendesk",
"@id": "https://www.zendesk.com",
"softwareAddOn": {
"@type": "SoftwareApplication",
"name": "Knowledge",
"@id": "https://support.zendesk.com/hc/en-us/sections/4405298860954"
}
}
}
