Excluding terms from AI-generated translations




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Configure AI translations to exclude up to 300 specific words or phrases, ensuring terms like brand names remain untranslated and consistent. You can add, edit, or delete these excluded terms as needed. This feature helps maintain accuracy and consistency in AI-generated translations by keeping important terms in their original form.




You can configure AI translations to exclude up to 300 case-sensitive specific words or
phrases that you don't want to be translated. For example, adding your brand names to
the excluded terms list ensures that these names remain in the source language, and are
consistent across all of your translations.
This article contains the following topics:

Adding an excluded term
Editing an excluded term
Deleting an excluded term

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Adding an excluded term

You can add up to 300 words or phrases to the excluded term list to ensure that they
are not translated during AI-generated translations.
To add a word or phrase to the excluded terms list


In Admin Center, click
AI in the sidebar, then select Agent copilot > Translations.
Under Exclude terms from translations, click Manage excluded
terms.

On the Excluded terms page, click Add terms.
In the Terms and phrases to exclude field, add the terms that you
want to exclude from translations, separated by commas.
Note: Commas are treated as separators between different
terms. If you want to exclude a longer phrase that contains commas, you
must precede each comma within the phrase with a backslash (/). For
example, to treat the phrase "apples, oranges, and bananas" as a single
excluded phrase, you must enter it in the text field as "apples\,
oranges\, and bananas".


Click Save.





Editing an excluded term

If you need to update or change an excluded term, you can edit the excluded term
directly from the excluded terms list.

To edit an excluded term
In Admin Center, click
AI in the sidebar, then select Agent copilot > Translations.
Under Exclude terms from translations, click Manage excluded
terms.

Select the option icon ( ) for the term that you want to edit,
then select Edit term.

In the Edit term modal, enter your changes in the text field, then
click Save.






Deleting an excluded term

You can delete any excluded terms that you no longer want the AI-generated
translation to ignore. Once you delete an excluded term, it will be translated along
with the rest of your article content unless you add it to the excluded terms list
again.

To delete an excluded term
In Admin Center, click
AI in the sidebar, then select Agent copilot > Translations.
Under Exclude terms from translations, click Manage excluded
terms.

Select the option icon ( ) for the term that you want to
delete, then select Delete.
Click Delete.






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