Configuring the visibility of user requests across brands in the help center Customer Portal

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<span class="fastpathtitle">Location: </span> <span class="ph">Admin Center &gt; Account &gt; Brand management &gt; Brands</span>
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<p class="p">On accounts that support multiple brands, you can configure whether you want users to be
able to access their support requests and service requests across all brands or only for
the brand they're currently signed in to. This setting controls which requests are
visible in the <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408846805530#topic_qgd_mqd_yy" target="_blank">Requests list</a> in each brand's help center.</p>
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<strong class="ph b">To configure the visibility of requests for all brands</strong><ol class="ol" id="topic_mbs_sx5_mfc__ol_vdc_m1v_mfc">
<li class="li"><span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb" target="_blank">Admin Center</a>, click <img class="image" id="topic_mbs_sx5_mfc__d9e388" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_account_icon.png">
<strong class="ph b">Account</strong> in the sidebar, then select <strong class="ph b">Brand management &gt; Brands</strong>.</span></li>
<li class="li">At the top of the page, click <strong class="ph b">Manage settings</strong>.</li>
<li class="li">Select one of the following options for how users can view and manage their
requests:<ul class="ul" id="topic_mbs_sx5_mfc__ul_dbv_v1v_mfc">
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<strong class="ph b">One brand</strong>: (Default) Users can only see their requests only for
the brand they're logged in to.</li>
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<strong class="ph b">All brands</strong>: Users can see their requests from all brands.</li>
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<li class="li">Click <strong class="ph b">Save</strong>.</li>
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