Zendesk language support by product

This article provides an overview of Zendesk language support by product. For an overview of product support per language, see Zendesk product support by language.
For information on how to add multiple languages to Zendesk, see Adding multiple languages to Zendesk Support.
This article contains the following sections:

Support, Guide, and Web Widget (messaging)
Talk
Mobile SDK
Help center
AI features
AI agents
Explore
Workforce management
Zendesk QA
Support and Chat mobile apps
Chat
Chat widget and Web Widget (Classic)
Sell and Sell Mobile app

Support, Guide, and Web Widget (messaging)
Support agent user languages
The languages in this section are available to all agents to select in the agent user profile view. When the agent signs in, Zendesk Support user interface will display in the selected language.
This list is separate from your account's supported languages in Admin Center. This means agents may be able to select languages that your account doesn't support, or your account may support languages that agents can't select.
Main languages




ar
Arabic


pt-br
Portuguese (Brazil)


bg
Bulgarian


cs
Czech


da
Danish


nl
Dutch


en-gb
English (United Kingdom)


en-us
English (United States)


fi
Finnish


fr
French


fr-ca
French (Canada)


de
German


el
Greek


he
Hebrew


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


zh-cn
Simplified Chinese


sk
Slovak


es
Spanish


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


uk

Ukrainian



vi
Vietnamese




Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)



Talk
Talk supports the same languages as Support, with the following exceptions:

Callback greetings
Average wait time greetings

These are available in the following languages:






zh-cn
Simplified Chinese


da
Danish


nl
Dutch


en-us
English


fi
Finnish


fr
French


de
German


it
Italian


ja
Japanese


ko
Korean


no
Norwegian


pl
Polish


pt-br
Portuguese


ru
Russian


es-es
Spanish (Spain)


sv
Swedish





Mobile SDK
Main languages




ar
Arabic
excl. Unity SDK


pt-br
Portuguese (Brazil)



bg
Bulgarian



ca
Catalan
excl. Unity SDK


cs
Czech



da
Danish



nl
Dutch



en-gb
English (United Kingdom)



en-us
English (United States)



fil
Filipino
excl. Unity SDK


fi
Finnish



fr
French



de
German



el
Greek



he
Hebrew
excl. Unity SDK


hi
Hindi
excl. Unity SDK


hu
Hungarian



id
Indonesian



it
Italian



ja
Japanese



ko
Korean



ms
Malay
excl. Unity SDK


no
Norwegian



pl
Polish



ro
Romanian



ru
Russian



zh-cn
Simplified Chinese



sk
Slovak



es
Spanish



sv
Swedish



th
Thai



zh-tw
Traditional Chinese



tr
Turkish



uk
Ukrainian



vi
Vietnamese




Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


fr-ca
French (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)




Help center
Main languages




ar
Arabic


pt-br
Portuguese (Brazil)


bg
Bulgarian


cs
Czech


da
Danish


nl
Dutch


en-gb
English (United Kingdom)


en-us
English (United States)


fa-af
Dari / Persian (Afghanistan)


fil
Filipino


fi
Finnish


fr
French


fr-ca
French (Canada)


de
German


el
Greek


he
Hebrew


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


ms
Malay


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


zh-cn
Simplified Chinese


es
Spanish


sk
Slovak


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


uk
Ukrainian


vi
Vietnamese



Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)



Additional end-user languages
This Google sheet provides an overview of additional end-user languages in the help center.
The additional end-user languages can be enabled:

in the help center (Knowledge admin > Settings > Language settings) so to create help centers;
in the Admin Center (Account > Appearence > Localization > Additional languages) so to use them as end-user profile language and for dynamic content.

Zendesk doesn't officially provide translations for these languages.
However, crowdsourced translations are accepted for help center only.
For variants, translations fall back to their respective parent language, when these are available.

AI features
Suggested macros and suggested first replies for agents
The suggested macros and suggested first replies features support the languages below. Note that results for less commonly used languages might not be as reliable as those for more commonly used languages.



Afrikaans Amharic Arabic Assamese Azerbaijani Belarusian Bulgarian Bengali Breton Bosnian Catalan Czech Welsh Danish German Greek English Esperanto Spanish Estonian Basque Persian Finnish French Western Frisian Irish Scottish Gaelic Galician Gujarati Hausa Hebrew
Hindi Croatian Hungarian Armenian Indonesian Icelandic Italian Japanese Javanese Georgian Kazakh Khmer Kannada Korean Kurdish Kyrgyz Latin Lao Lithuanian Latvian Malagasy Macedonian Malayalam Mongolian Marathi Malay Burmese Nepali Dutch Norwegian Oromo
Oriya Panjabi Polish Pashto Portuguese Romanian Russian Sanskrit Sindhi Sinhala Slovak Slovenian Somali Albanian Serbian Sundanese Swedish Swahili Tamil Telugu Thai Tagalog Turkish Uyghur Ukrainian Urdu Uzbek Vietnamese Xhosa Yiddish Chinese



Generative search for help center
Generative search for help center works in any language supported by OpenAI.
Redaction suggestions
The redaction suggestion feature supports the following languages. Part of the Advanced Data Privacy and Protection add-on.




en-us
English


es
Spanish


pt-br
Portuguese (Brazil)


de
German


it
Italian


fr
French


ko
Korean


pl

Polish



vi

Vietnamese



nl

Dutch



ro

Romanian



sk

Slovak



ja

Japanese



ar

Arabic



tr

Turkish



bg

Bulgarian



hu

Hungarian



fi

Finnish



el

Greek



cs

Czech



da

Danish



sv

Swedish



no

Norwegian



th

Thai



id

Indonesian



uk

Ukrainian



hi

Hindi




Live conversation translation
Live conversation translation supports the following languages.





Arabic (ar)
French (fr)
Italian (it)
Simplified Chinese (zh-cn)


Bulgarian (bg)
French - Canada (fr-ca)
Japanese (ja)
Spanish (es)


Czech (cs)
German (de)
Korean (ko)
Swedish (sv)


Danish (da)
Greek (el)
Norwegian (no)
Thai (th)


Dutch (nl)
Hebrew (he)
Polish (pl)
Traditional Chinese (zh-tw)


English - United Kingdom (en-gb)
Hindi (hi)
Portuguese - Brazil (pt-br)
Turkish (tr)


English - United States (en-us)
Hungarian (hu)
Romanian (ro)
Ukrainian (uk)


Finnish (fi)
Indonesian (id)
Russian (ru)
Vietnamese (vi)




Intelligent triage, sentiment and intent
The following languages are supported for sentiment and intent. Part of the Copilot add-on. See also language and entity.



ar
Arabic


bg
Bulgarian


cs
Czech


da
Danish


de
German


el
Greek


en-us
English (United States)


en-gb
English (United Kingdom)


es
Spanish


fi
Finnish


fr
French


he
Hebrew


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


nl
Dutch


no
Norwegian


pl
Polish


pt-br
Portuguese (Brazil)


ro
Romanian


ru
Russian


sv
Swedish


th
Thai


tr
Turkish


uk
Ukrainian


vi
Vietnamese


zh-cn
Chinese (Simplified)



Intelligent triage, language
Language detection supports the following languages. Part of the Copilot add-on. See also sentiment and intent and entity.





Afrikaans
Albanian
Amharic


Arabic
Aragonese
Armenian


Assamese
Asturian
Avaric


Azerbaijani
Bangla
Bashkir


Basque
Bavarian
Belarusian


Bhojpuri
Bosnian
Breton


Bulgarian
Burmese
Catalan


Chinese
Croatian
Czech


Danish
Dutch
English


Esperanto
Estonian
Fiji Hindi


Finnish
French
Frisian


Galician
Georgian
German


Goan Konkani
Greek
Gujarati


Haitian Creole
Hebrew
Hindi


Hungarian
Icelandic
Ido


Iloko
Indonesian
Interlingua


Interlingue
Irish
Italian


Japanese
Javanese
Kalmyk


Kannada
Karachay-Balkar
Kazakh


Khmer
Komi
Korean


Kurdish
Kyrgyz
Lao


Latin
Latvian
Lezghian


Limburgish
Lithuanian
Lojban


Lombard
Low German
Lower Sorbian


Luxembourgish
Macedonian
Malay


Malayalam
Maltese
Marathi


Mongolian
Nepali
Norwegian


Occitan
Odia
Oromo


Pashto
Persian
Polish


Portuguese
Punjabi
Romanian


Russian
Sanskrit
Scottish Gaelic


Serbian
Sindhi
Sinhala


Slovak
Slovenian
Somali


Spanish
Sundanese
Swahili


Swedish
Tagalog
Tajik


Tamil
Tatar
Telugu


Thai
Tibetan
Tosk Albanian


Turkish
Turkmen
Tuvinian


Ukrainian
Upper Sorbian
Urdu


Uyghur
Uzbek
Venetian


Veps
Vietnamese
Volapük


Walloon
Waray
Welsh


West Flemish
Western Frisian
Western Mari


Western Panjabi
Wu Chinese
Yakut


Yiddish
Yoruba
Zaza




Intelligent triage, entity
Entity does not support additional languages. The entity is detected if the ticket is in the language that the entity was created in. Part of the Copilot add-on. See also sentiment and intent and language.
Macro suggestions for admins
Macro suggestions for admins supports the following languages. Part of the Copilot add-on.



de
German


en-us
English (United States)


fr
French


ja
Japanese


pt-br
Portuguese



Auto assist
Auto assist works in any language supported by OpenAI. Part of the Copilot add-on.
Similar tickets
All languages listed in the Main languages list in the Support, Talk, Guide and Web Widget (messaging) topic above, with the exception of Japanese, Korean, and Chinese. Part of the Copilot add-on.
Merging suggestions for tickets
Merging suggestions for tickets does not support additional languages.
Call summaries and transcripts for voice
Post-call and voicemail transcription uses automatic transcription language detection and works for the following languages:



Arabic (ar, ar-AE, ar-SA, ar-QA, ar-KW, ar-SY, ar-LB, ar-PS, ar-JO, ar-EG, ar-SD, ar-TD, ar-MA, ar-DZ, ar-TN, ar-IQ, ar-IR)
Belarusian (be)
Bengali (bn)
Bosnian (bs)


Bulgarian (bg)
Catalan (ca)
Chinese (Cantonese, Traditional) (zh-HK)
Chinese (Mandarin, Simplified) (zh, zh-CN, zh-Hans)


Chinese (Mandarin, Traditional) (zh-TW, zh-Hant)
Croatian (hr)
Czech (cs)
Danish (da, da-DK)


Dutch (nl)
English (en, en-US, en-AU, en-GB, en-IN, en-NZ)
Estonian (et)
Finnish (fi)


Flemish (nl-BE)
French (fr, fr-CA)
German (de)
German (Switzerland) (de-CH)


Greek (el)
Hebrew (he)
Hindi (hi)
Hungarian (hu)


Indonesian (id)
Italian (it)
Japanese (ja)
Kannada (kn)


Korean (ko, ko-KR)
Latvian (lv)
Lithuanian (lt)
Macedonian (mk)


Malay (ms)
Marathi (mr)
Norwegian (no)
Persian (fa)


Polish (pl)
Portuguese (pt, pt-BR, pt-PT)
Romanian (ro)
Russian (ru)


Serbian (sr)
Slovak (sk)
Slovenian (sl)
Spanish (es, es-419)


Swedish (sv, sv-SE)
Tagalog (tl)
Tamil (ta)
Telugu (te)


Thai (th, th-TH)
Turkish (tr)
Ukrainian (uk)
Urdu (ur)


Vietnamese (vi)






Real-time transcription uses the agent's Zendesk profile language to inform the transcription model of the conversation language, and all Zendesk Support agent languages are supported.
Generative AI call summaries are generated in the language of the agent who handles the call, as configured in their Zendesk profile. All Zendesk Support agent languages are supported.
Quick answers for Agent Workspace
Quick answers for Agent Workspace works in any language supported by OpenAI. Part of the Copilot add-on.
Enhance writing
Enhance writing for agent comments, macro comments, and help center articles works in any language supported by OpenAI.
Ticket summaries
Ticket summaries works in any language supported by OpenAI. Part of the Copilot add-on.
Article summaries
Article summaries works in any language supported by OpenAI. Part of the Copilot add-on.
AI translations for articles
AI translations for articles works in any language supported by OpenAI. Part of the Copilot add-on.
Macro suggestions for admins
Tickets must be from end users and written in English, French, German, Japanese, or Portuguese. Part of the Copilot add-on.

AI agents
AI agents - Essential
Languages supported in standard responses and answer flows






Language
Language ID




Arabic
ar


Bulgarian
bg


Simplified Chinese
zh-cn


Traditional Chinese
zh-tw


Czech
cs


Danish
da


Dutch
nl


English (United States)
en-us


Finnish
fi


French
fr


German
de


Greek
el


Hebrew
he


Hindi
hi


Hungarian
hu


Indonesian
id


Italian
it


Japanese
ja


Korean
ko


Norwegian
no


Polish
pl


Portuguese (Brazil)
pt-br


Romanian
ro


Russian
ru


Spanish
es


Swedish
sv


Thai
th


Turkish
tr


Ukrainian
uk


Vietnamese
vi



Languages supported in generative replies



Albanian Amharic Arabic Armenian Bengali Bosnian Bulgarian Burmese Catalan Chinese Croatian Cushitic Czech Danish Dutch English Estonian Ewe Finnish French Georgian German Greek Gujarati Haitian Hausa Hebrew
Hindi Hmong Hungarian Icelandic Igbo Indonesian Italian Japanese Kannada Kazakh Kinyarwanda Korean Latvian Lingala Lithuanian Luganda Macedonian Malay Malayalam Marathi Mongolian Norwegian Odia Oromo Persian Polish
Portuguese Punjabi Romanian Russian Serbian Shona Slovak Slovenian Somali Sotho Spanish Swahili Swedish Tagalog Tamil Te Reo Maori Telugu Thai Turkish Twi Ukrainian Urdu Vietnamese Wolof Xhosa Yoruba Zulu






AI agents - Advanced
Languages supported in the user interface



pt-br
Portuguese (Brazil)


en-us
English (United States)


fr
French


de
German


ja
Japanese


es

Spanish



bg
Bulgarian


zh-cn
Simplified Chinese


zh-tw
Traditional Chinese


cs
Czech


da
Danish


nl
Dutch


fi
Finnish


el
Greek


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ko
Korean


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


sk
Slovak


sv
Swedish


th
Thai


tr
Turkish


uk
Ukrainian


vi
Vietnamese



Languages supported in advanced AI agent responses
See Languages supported by AI agents - Advanced.
Explore
Main languages




pt-br
Portuguese (Brazil)


bg
Bulgarian


cs
Czech


da
Danish


nl
Dutch


en-gb
English (United Kingdom)


en-us
English (United States)


fi
Finnish


fr
French


fr-ca
French (Canada)


de
German


el
Greek


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


zh-cn
Simplified Chinese


es
Spanish


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


vi
Vietnamese



Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)




Workforce management
Main languages




pt-br
Portuguese (Brazil)


bg
Bulgarian


cs
Czech


da
Danish


nl
Dutch


en-gb
English (United Kingdom)


en-us
English (United States)


fi
Finnish


fr
French


fr-ca
French (Canada)


de
German


el
Greek


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


zh-cn
Simplified Chinese


es
Spanish


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


vi
Vietnamese



Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)




Zendesk QA
Main languages




pt-br
Portuguese (Brazil)


bg
Bulgarian


cs
Czech


da
Danish


nl
Dutch


en-gb
English (United Kingdom)


en-us
English (United States)


fi
Finnish


fr
French


fr-ca
French (Canada)


de
German


el
Greek


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


zh-cn
Simplified Chinese


es
Spanish


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


vi
Vietnamese



Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)




Support and Chat mobile apps
Main languages




ar
Arabic
Chat only


pt-br
Portuguese (Brazil)



bg
Bulgarian



cs
Czech



da
Danish



nl
Dutch



en-gb
English (United Kingdom)



en-us
English (United States)



fil
Filipino
Chat only


fi
Finnish



fr
French



de
German



el
Greek



he
Hebrew
Chat only


hi
Hindi



hu
Hungarian



id
Indonesian



it
Italian



ja
Japanese



ko
Korean



ms
Malay
Chat only


no
Norwegian



pl
Polish



ro
Romanian



ru
Russian



zh-cn
Simplified Chinese



es
Spanish



sv
Swedish



th
Thai



zh-tw
Traditional Chinese



tr
Turkish



uk
Ukrainian
Support only


vi
Vietnamese




Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


fr-ca
French (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)




Chat
Main languages




ar
Arabic


pt-br
Portuguese (Brazil)


bg
Bulgarian


cs
Czech


da
Danish


nl
Dutch


en-us
English (United States)


fil
Filipino


fi
Finnish


fr
French


de
German


el
Greek


he
Hebrew


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


ms
Malay


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


zh-cn
Simplified Chinese


es
Spanish


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


vi
Vietnamese




Chat widget and Web Widget (Classic)
Main languages




sq
Albanian


ar
Arabic


pt-br
Portuguese (Brazil)


bg
Bulgarian


ca
Catalan


hr
Croatian


cs
Czech


da
Danish


nl
Dutch


en-gb
English (United Kingdom)


en-us
English (United States)


et
Estonian


fi
Finnish


fr
French


fr-ca
French (Canada)


de
German


el
Greek


he
Hebrew


hi
Hindi


hu
Hungarian


is
Icelandic


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


ku
Kurdish


lv
Latvian


lt
Lithuanian


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


sr
Serbian


zh-cn
Simplified Chinese


sk
Slovak


sl
Slovenian


es
Spanish


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


vi
Vietnamese


fil
Filipino


ms
Malay


uk
Ukrainian


ur
Urdu



Language variants
If selected, translations default back to the main variant.




en-ca
English (Canada)


pt
Portuguese


es-419
Spanish (Latin America)


es-es
Spanish (Spain)




Sell and Sell mobile app
Main languages




pt-br
Portuguese (Brazil)


bg
Bulgarian


cs
Czech


da
Danish


nl
Dutch


en-us
English (United States)


fi
Finnish


fr
French


de
German


el
Greek


hi
Hindi


hu
Hungarian


id
Indonesian


it
Italian


ja
Japanese


ko
Korean


no
Norwegian


pl
Polish


ro
Romanian


ru
Russian


zh-cn
Simplified Chinese


es
Spanish


sv
Swedish


th
Thai


zh-tw
Traditional Chinese


tr
Turkish


uk
Ukrainian*


vi
Vietnamese



* Sell app only