Resetting team member user passwords

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<p id="docs-hc-snippet" style="display: none;">Admin Center provides a single location for resetting a team member’s password across products. Team members are your staff, agents, and admins.</p>
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<p class="p" dir="ltr">Admin Center provides a single location for resetting a team member’s password
across products. Team members are your staff, agents, and admins.</p>
<p class="p">If single sign-on (SSO) is used, admins can't send password reset links to team members
because users are authenticated through an identity provider (IdP) and don't sign in to
Zendesk directly. </p>
<p class="p"><strong class="ph b">To reset a team member's password</strong></p>
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<span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb" target="_blank">Admin Center</a>, click <img class="image" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_people_icon.png">
<strong class="ph b">People</strong> in the sidebar, then select <strong class="ph b">Team &gt; Team members</strong>.</span>
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<li class="li">On the <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408843830938" target="_blank">Team members page</a>, click any team member to access
their settings.</li>
<li class="li">Select the <strong class="ph b">Account</strong> tab.</li>
<li class="li">Click <strong class="ph b">Reset Password</strong>. <p class="p">An email is sent to the team member with instructions for
resetting their password.</p>
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