About the Groups page

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<p class="p">The Groups page in Zendesk Admin Center provides a central place to see, create, and
manage all of your groups.</p>
<p class="p"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408886146842#topic_iny_3jg_sz" target="_blank">Groups</a> are collections of your team members.
You can create and manage groups to collect team members together based on criteria they
have in common. </p>
<p class="p">From the Groups page you can <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408894175130" target="_blank">create new groups</a>, <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408821199258" target="_blank">manage existing groups</a>, <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408821536794" target="_blank">add and remove team members from a group</a>, and <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408828237722" target="_blank">set a default group for your account</a>.</p>
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<h2 class="title topictitle2" id="ariaid-title2">Accessing the Groups page</h2>
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<p class="p">The Groups page is in Zendesk Admin Center.</p>
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<strong class="ph b">To open the groups page</strong><ul class="ul" id="topic_nrp_yd1_mqb__ul_o3q_121_mqb">
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<span class="ph">In <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb" target="_blank">Admin Center</a>, click
<img class="image" id="topic_nrp_yd1_mqb__d7e369" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_people_icon.png">
<strong class="ph b">People</strong> in the sidebar, then select <strong class="ph b">Team &gt; Groups</strong>.</span><p class="p">The Groups page opens and displays a list of all your groups, the
number of team members in each group, and the groups’ descriptions (if
available).</p>
<p class="p"><img class="image" id="topic_nrp_yd1_mqb__image_bwz_nhp_cxb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/Groups_new_index_page.png" width="600"></p>
<p class="p">Groups are ordered by the most recently updated
or created group by default. You can sort your groups by group name or
number of members in either ascending or descending order.</p>
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<div class="p">To learn more about how you can use groups, see:<ul class="ul" id="topic_nrp_yd1_mqb__ul_xm3_thp_cxb">
<li class="li"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408839035546" target="_blank">Using groups in business rules and
views</a></li>
<li class="li"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408882246298#topic_cfj_gfn_bc" target="_blank">Mapping a group to an
organization</a></li>
<li class="li"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408834893978" target="_blank">Enabling agents to assign tickets to
their groups</a></li>
<li class="li"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4988173561370" target="_blank">Creating private ticket groups and
granting agents access</a></li>
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