Messaging deployment guide: Introduction

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<p class="sidenav-heading">Articles in the series</p>
<ul class="nav nav-underline flex-column">
<li class="li">Messaging deployment guide:
Introduction</li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/4408846454682" target="_blank">Part 1: About conversational support with
messaging</a></li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/5746068733338" target="_blank">Part 2: Designing your conversational
messaging workflow</a></li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/5746038824346" target="_blank">Part 3: Planning your staffing and
operational requirements for messaging</a></li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/5746034323866" target="_blank">Part 4: Rolling out conversational messaging
support</a></li>
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<p class="p">This guide is intended to prepare customers for adding messaging to their Zendesk
account. It covers key considerations and decisions to be made beforehand all the way
through to deploying your conversational messaging support process.</p>
<div class="p">From the sidebar, work through each section to learn more:<ul class="ul" id="topic_gj1_ws4_vzb__ul_z33_2t4_vzb">
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408846454682" target="_blank">Part 1: About conversational support with
messaging</a> provides an introduction to messaging features and
functionality.</li>
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/5746068733338" target="_blank">Part 2: Designing your conversational
messaging workflow</a> helps you identify your goals for adopting
conversational messaging and design your workflow around those goals.</li>
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/5746038824346" target="_blank">Part 3: Planning your staffing and
operational requirements for messaging</a> sets expectations for the
rollout experience, highlights areas of change you might want to focus on, and
offers advice for supporting your agents and customers through the
transition.</li>
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/5746034323866" target="_blank">Part 4: Rolling out conversational messaging
support</a> walks you through the process of deploying your new
conversation-based support model.</li>
</ul>
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<p class="p">For additional information about fine-tuning your messaging configurations and workflows,
see <a class="xref" href="https://support.zendesk.com/hc/en-us/sections/5282979501978" target="_blank">Using messaging</a>.</p>
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