Troubleshooting web connection issues in Sell

What's my plan?

If you can't start a Sell trial from the Zendesk Product Tray, or you can't load Zendesk Marketplace apps (for example, when you are working with multiple Zendesk accounts that have the same installed apps) this might be caused by the privacy settings configured in a browser plugin, such as Privacy Badger.

Configuring privacy settings

Follow these steps to resolve issues with browser plugins, such as Privacy Badger.

To configure privacy settings in browser plugins

In your browser, click the browser plugin.

From the browser plugin settings, select the Disable for this site option.
This is an example for Privacy Badger:

Reload your Sell page.
Your issue should be resolved.