Activating your community

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<p class="p">Zendesk Gather is a community forum solution that expands and improves support by empowering customers to connect and collaborate with one another. Gather empowers teams to solicit the help they need from an active and engaged community, creating a channel to harness customers’ expertise, aggregate best practices, and promote feedback. </p>
<p class="p">Gather complements the knowledge base in your help center. You must have Guide before you can use Gather to set up your community. See <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408846795674" target="_blank">Getting started with Guide</a> for more information on setting up Guide.</p>
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<h2 class="title topictitle2" id="ariaid-title2">Activating the community</h2>
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<p class="p">When you activate the community, it is visible to end users in your activated help center. If you
have been working on your help center in setup mode and your community is already
activated, then you need to <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408846795674#topic_ckn_wc4_qy" target="_blank">activate the help
center</a> when you are ready to go
live. </p>
<p class="p"><strong class="ph b">To activate the community</strong></p>
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<li class="li">In Guide, click the <strong class="ph b">Settings</strong> (<img class="image" id="topic_hlw_dmb_cjb__d8e27" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/guide_icon_settings.png">) icon in the sidebar, then select <strong class="ph b">Gather settings</strong>.</li>
<li class="li">Select <strong class="ph b">Activate community</strong>.</li>
<li class="li">Click <strong class="ph b">Save</strong>.</li>
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<p class="p"><img class="image img-screenshot" id="topic_hlw_dmb_cjb__d8e43" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/gather_admin_activate.png" width="500"></p>
<p class="p">The community is now live to end users in your help center. You can disable the community by deselecting the <strong class="ph b">Activate community</strong> check box.</p>
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