Scheduled Maintenance - June 2-30, 2026 | Zendesk QA

<p><span style="color: #464646;">Zendesk will perform critical maintenance which will impact Zendesk QA availability for some customers in June, 2026, on the days listed below.</span></p><p><span style="color: #434343;"><strong>Affected products:</strong></span> Zendesk QA</p><div class="note">
<span class="notetitle"><strong>Important:</strong></span> Only Zendesk QA customers who have been notified via in-product banners will be impacted, based on the maintenance dates and timings below. These banners will appear for account owners and admins in Zendesk Support approximately 14 days before the scheduled maintenance date listed below. If you do not receive this alert, your account will not be impacted.</div><div class="p">
<div class="note tip">
<span class="tiptitle"><strong>Customers Affected: </strong></span><span style="color: #464646;">Zendesk QA customers on multiple Pods will experience a <strong>maximum service disruption of 30 minutes</strong> at some time within the scheduled day of maintenance (the scheduled day of maintenance will be displayed in the aforementioned banner in Support)</span><strong>.</strong>
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<div><figure class="wysiwyg-table" style="width: 71.47%;"><table class="wysiwyg-table-resized" style="margin-left: 0px; margin-right: auto;">
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<td style="text-align: right;"><span style="color: #2F3941;"><strong>Maintenance date</strong></span></td>
<td style="text-align: right;"><span style="color: #2F3941;"><strong>Start time (UTC)</strong></span></td>
<td style="text-align: right;"><span style="color: #2F3941;"><strong>End time (UTC)</strong></span></td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 2, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 3, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 4, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 5, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 10, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 11, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 12, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 16, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 17, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 18, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 19, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 24, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 25, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 26, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">June 30, 2026</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">7:00 AM</td>
<td style="padding: 2px 8px; text-align: right; vertical-align: middle;">3:00 PM</td>
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</div><p><strong>Expected behavior</strong></p><p><span style="color: #1f1f1f;">During the migration process, all QA functionalities will be temporarily unavailable for up to 30 minutes. After migration, QA data will follow the same hosting policy as the main Zendesk account, and the product will be hosted in the same Pod as the account's Zendesk subdomain.</span></p><p><span style="color: #464646;"><strong>What do customers have to do?</strong></span></p><p>After the maintenance, if you experience issues accessing QA, try clearing your browser cache and cookies. Please contact Zendesk Support with questions or concerns if you experience other issues.</p><p><span style="color: #464646;"><strong>Why we're doing this</strong></span></p><p><span style="color: #464646;">The Zendesk QA team is upgrading infrastructure </span>to enhance the scalability and reliability of our QA services.<span style="color: #464646;"> </span>We understand that this may cause some inconvenience, and we appreciate your patience as we work to improve our services.</p>