Release notes through 2026-05-22

See the What's New section for an overview of what was released last month.

This week's release notes include:

App Marketplace

Products with no updates this week

App Marketplace

New:

Allegro Connector by Volvox (Support) (paid)

Allegro Connector by Volvox unleashes the power of seamless order data retrieval from any Allegro marketplace. Effortlessly retrieve order details directly from a ticket field.  View detailed billing and shipping information for the ticket instantly. Access comprehensive parcel tracking details with ease.

Sidebar Search (Support)

Sidebar Search reads the current ticket subject and selected ticket custom field values, then turns those values into quick search suggestions in the sidebar. Agents can click a suggestion or type a query to search tickets, users, and organizations inside Zendesk. The app uses Zendesk ticket data and Zendesk search to show related records.

iFrame by Kundelab (Support)

iFrame by Kundelab displays a website inside the Zendesk Support nav bar through an iframe-based app view. It is a lightweight wrapper for surfacing external tools, dashboards, portals, and other web-based experiences inside Zendesk.

Products with no updates this week

Support

Copilot

Admin Center

AI agents - Advanced

AI Agents and Knowledge

Analytics

Voice

Zendesk Workforce Management (WFM)

Zendesk QA