Release notes through 2024-11-29

See our What's New for an overview of what was released in the last month.

This week's release notes include:

Support

Zendesk WFM

App Marketplace

Products with no updates this week

Support

New:

Announcing Auto-numbering and uniqueness on custom object records.

Fixed:

Removed 'status:' text from the MCT error message description.

Zendesk WFM

New:

An improvement in roles and permissions has been released that prevents WFM team members from accidental self-demotion, maintaining their role securely. Thus, customers have a seamless experience across Zendesk role assignments since team members won’t be able to assign themselves to other WFM roles.

App Marketplace

New:

Attributer (Sell)

Attributer helps you capture UTM  parameters and other attribution data in Zendesk.  Attributer can tell you where your leads and customers are coming from. Install the Attributer code on your site, add some hidden fields to your forms, and Attributer will track where each lead comes from and pass it to Zendesk Sell.  You can view it on the lead record, sync it to the deal record, use it in reports, and more.

Products with no updates this week

AI agents and knowledge

Mobile SDKs

Chat and messaging

Talk

Explore

Admin Center

Zendesk QA