Welcome to Knowledge

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<h1 id="h_01HAD84VDJMXX2ZG7WWKY76SJ1">Welcome to Knowledge</h1>
<p id="h_01HAD84VDJX4SMC1CRC13AS0J6">Get ready to provide your users with a complete self-service support option and empower your agents to better help your customers. Use these key resources to get up and running.</p>
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<h3 id="h_01HAD84VDJNFE5QRYXRF10WH16">Get started</h3>
<p>With our selection of getting started material, you'll be up and running in no time. You'll learn how to get Knowledge set up and get ready to switch on your help center.<br><a href="https://support.zendesk.com/hc/en-us/articles/4408846795674" target="_blank" rel="noopener noreferrer">Get started</a></p>
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<h3 id="h_01HAD84VDJQCBP1GE7DGXPRFXQ">Support workflow in Knowledge</h3>
<p>Aligning Support and Knowledge enables agents to easily locate content in your help center so that they can add links to articles in their replies to customers, increasing the likelihood of one-touch ticket resolutions.<br><a href="https://support.zendesk.com/hc/en-us/articles/4408882448922" target="_blank" rel="noopener noreferrer">Support and Knowledge</a></p>
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<h3 id="h_01HAD84VDK8WBXH4DSAJES2TNW">Self-service best practices</h3>
<p>Creating great content from scratch can be daunting at first. Check out our guidance on how to provide a great self-service solution for your customers.<br><a href="https://support.zendesk.com/hc/en-us/sections/4405298907418" target="_blank" rel="noopener noreferrer">Delight your customers</a></p>
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<h3 id="h_01HAD84VDKCKJ5QSV2CEMR6WGR">Get a little AI help</h3>
<p>Zendesk bots provide answers from your knowledge base to incoming questions instantly, using machine learning. You can enable bots in email, ticket form, messaging channels, Slack, and more. <br><a href="https://support.zendesk.com/hc/en-us/articles/4408821281818" target="_blank" rel="noopener noreferrer">Learn how Zendesk bots can help</a></p>
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<p style="height: 3rem;">Read the Knowledge documentation</p>
<p><a href="https://support.zendesk.com/hc/en-us/articles/4408823842842" target="_blank" rel="noopener noreferrer">Read the docs</a></p>
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<p style="height: 3rem;">Get troubleshooting advice for common problems</p>
<p><a href="https://support.zendesk.com/hc/en-us/sections/4405298853274" target="_blank" rel="noopener noreferrer">Solve problems</a></p>
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<p style="height: 3rem;">Ask our community for advice or share your own</p>
<p><a href="https://support.zendesk.com/hc/en-us/community/topics" target="_blank" rel="noopener noreferrer">Join the community</a></p>
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<div class="row text-align-center"><div class="column"><p><strong>If all else fails, contact us.</strong> <a href="https://support.zendesk.com/hc/en-us/articles/4408843597850" target="_blank" rel="noopener noreferrer">We're here to help.</a></p></div></div>
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