Announcing a new language for redaction suggestions

Announced on | Rollout starts | Rollout ends
June 13, 2025 | June 13, 2025 | June 16, 2025

Zendesk is pleased to announce that redaction suggestions, which are part of the Advanced Data Privacy and Protection add-on, can now detect personally identifiable information (PII) in Korean.

This announcement includes the following topics:

What is changing?

Why is Zendesk making this change?

What do I need to do?

What is changing?

Redaction suggestions will now support Korean.

Why is Zendesk making this change?

We’ve heard your feedback and we’re making this change to improve our language support in redaction suggestions.

What do I need to do?

No action is required. The new language will be automatically considered for future PII detections.

If you aren’t using redaction suggestions yet, see Automatically detecting sensitive information for redaction for more information.