Announcing the new external Oauth page in Admin Center

Announced on | Rollout starts | Rollout ends
August 18, 2025 | August 18, 2025 | August 18, 2025

Zendesk is introducing a new page called External OAuth clients in Admin Center. This page displays a list of apps and integrations that use external OAuth (also known as global OAuth) to authenticate and connect to your Zendesk account.

This announcement includes the following topics:

What is changing?

Why is Zendesk making this change?

What do I need to do?

What is changing?

Admins can now view and manage all authorized third-party integrations that use external OAuth to connect to the account, regardless of which team member set them up. The page lists each integration’s name, description, and managing company. You can also drill down into an integration to see which team member authorized it. To control access, you can revoke all tokens created by an integration or remove tokens for individual team members. Learn more about External OAuth clients.

Why is Zendesk making this change?

Visibility into the apps and integrations that use external OAuth to connect to your account will show you who is accessing your data, and give you confidence in the applications and integrations built on Zendesk’s platform.

What do I need to do?

You don't need to do anything. Your account will automatically get access to the new page in Admin Center.

If you have feedback or questions related to this announcement, visit our community forum where we collect and manage customer product feedback. For general assistance with your Zendesk products, contact Zendesk Customer Support.