Announcing improved error and warning handling for configuration management

Announced on | Rollout on
May 20, 2026 | May 20, 2026

Zendesk is excited to announce enhancements to the error handling for configuration management.

This announcement includes the following topics:

What is changing?

Why is Zendesk making this change?

What do I need to do?

What is changing?

Previously, errors and warnings for configuration deployments were displayed as a long list, which could be difficult to review and act on. With this release, error and warnings are now presented in a clearer, more actionable format that makes it easier for admins to identify issues and take next steps during deployments.

Specifically, this update allows admins to:

See improved error and warning displays when deploying configurations

Quickly identify issues that need attention

Resolve deployment blockers more easily and with clearer guidance

Experience a smoother, more confident deployment workflow when moving changes between environments

Note: The improved error and warning experience is available on the Deployments page only. The Snapshot page in Admin Center still uses the older, list-style formatting.

Why is Zendesk making this change?

Zendesk continues to enhance the configuration management experience to make environment changes easier to manage and more reliable over time.

This update is designed to make deployments between environments easier and more transparent by improving how errors and warnings are displayed. With more actionable guidance, users can resolve issues and complete deployments more efficiently and with greater confidence.

What do I need to do?

The updated error and warning experience on the Deployments page is being rolled out automatically to all accounts with access to sandbox environments.

If you have feedback or questions related to this announcement, visit our community forum where we collect and manage customer product feedback. For general assistance with your Zendesk products, contact Zendesk Customer Support.