Announcing updates to the API pages in Admin Center










Announced on


Rollout starts


Rollout ends



May 12, 2025
June 16, 2025
June 20, 2025


Zendesk is announcing an update to the Zendesk Apps and integrations > APIs settings section of Admin Center to create a modernized version of the pages. This update moves the settings tabs on the API page into separate pages in Admin Center and provides new features for managing API access. This announcement includes the following topics:
What is changing?
Why is Zendesk making this change?
What do I need to do?
What is changing? With the new page layout, there are separate settings pages for:
API configuration
API tokens
OAuth clients
API analytics (formerly API activity)
<img class="image wysiwyg-image img-screenshot" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/announc_api_permissions.png" width="730
" id="topic_dnw_nhp_hvb__image_hj4_xlp_hvb"> Why is Zendesk making this change? The modernized pages provide better options for you to manage API access, including the ability to:
Better manage OAuth tokens using the Admin Center user interface. This includes viewing OAuth tokens, deleting OAuth tokens, and deleting OAuth clients. Enterprise customers can also view audit log entries for OAuth client activity.

Better manage API tokens using the Admin Center user interface. This includes deactivating and reactivating API tokens. Enterprise customers can also view audit log entries for API token activity.
These are navigation and feature upgrades only. All your existing API settings will still be valid.

What do I need to do? You don’t need to do anything. This update will roll out automatically to your account. If you have feedback or questions related to this announcement, visit our community forum where we collect and manage customer product feedback. For general assistance with your Zendesk products, contact Zendesk Customer Support.