Announcing new action builder connectors

Announced on | Rollout on
June 23, 2026 | June 23, 2026

We're excited to announce five new connectors for action flows, bringing essential business automation capabilities to your Zendesk workflows: HubSpot, Chargebee, Stripe, Calendly, and GitHub.

This announcement includes the following topics:

What's changing?

Why is Zendesk making this change?

What do I need to do?

What's changing?

New connectors bring customer lifecycle automation and cross-team collaboration directly into Zendesk action flows:

With HubSpot, teams can create and update contacts, companies, deals, and tickets to keep CRM records in sync.

Chargebee supports subscription actions like provisioning, billing changes, pauses, cancellations, and credit notes.

Stripe enables refunds, invoice creation, customer payment searches, and other billing tasks without leaving Zendesk.

Calendly simplifies scheduling with booking links, invitations, and event searches.

GitHub helps support teams escalate bugs and feature requests, create and update pull requests, and track engineering progress—all from one place.

Why is Zendesk making this change?

Support teams often work across CRM, billing, scheduling, and engineering tools to manage customer requests, but manually updating records, handling billing changes, coordinating meetings, and escalating bugs can slow resolution and create gaps in context.

These new connectors bring customer lifecycle automation, scheduling, and engineering collaboration directly into action flows, enabling teams to sync CRM data, manage subscriptions and payments, automate bookings, and route product feedback or issues without leaving Zendesk.

What do I need to do?

No action is required. These connectors are being rolled out to all accounts with access to action flows.

To learn more about each connector and how to connect them to action builder, see:

Using Calendly actions in action flows

Using Chargebee actions in action flows

Using HubSpot actions in action flows

Using Stripe actions in action flows

Using GitHub actions in action flows

If you have feedback or questions related to this announcement, visit our community forum where we collect and manage customer product feedback. For general assistance with your Zendesk products, contact Zendesk customer support.