Deploying Zendesk for employee services: Introduction

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<p id="docs-hc-snippet" style="display: none;">Articles in the series</p>
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<p class="sidenav-heading">Articles in the series</p>
<ul class="nav nav-underline flex-column">
<li class="li">Messaging deployment guide:
Introduction</li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/8836478757914" target="_blank">Part 1: About the Zendesk Employee Service
Suite</a></li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/9012803758362" target="_blank">Part 2: Using the sample data for employee
services</a></li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/10488094678682" target="_blank">Part 3: Simplifyig the submission of employee
service requests</a></li>
<li class="li"><a class="nav-link" href="https://support.zendesk.com/hc/en-us/articles/10488109018906" target="_blank">Part 4: Streamlining the resolution of
employee service requests</a></li>
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<p class="p"><span class="ph suite_es_all">Employee Service Suite | Team, Growth, Professional, Enterprise, or Enterprise Plus</span></p>
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<div class="p">This deployment guide is designed to prepare customers for setting up and using Zendesk
for employee services. It covers the differences between setting up Zendesk products for
customer service and employee service and key considerations and decisions that you must
make before and during your deployment.<div class="note note">
<span class="notetitle">Note:</span> Although Customer Service Suite plans can
also be configured to provide employee services, this guide assumes that you're
using an Employee Service Suite plan.</div>
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<div class="p">From the sidebar, work through each section to learn more:<ul class="ul" id="topic_bhx_3wj_t3c__ul_xcg_gxj_t3c">
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/8836478757914" target="_blank">Part 1: About the Zendesk Employee Service
Suite</a> provides an introduction to the features designed specifically
for employee services.</li>
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/9012803758362" target="_blank">Part 2: Using the sample data for employee
services</a> provides an overview of the pre-built configurations and
sample content that are designed for employee service use cases and are included
with the Employee Service Suite plans.</li>
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/10488094678682" target="_blank">Part 3: Simplifyig the submission of employee
service requests</a> describes how to use IT asset management and the
service catalog, together, to streamline employee requests.</li>
<li class="li">
<a class="xref" href="https://support.zendesk.com/hc/en-us/articles/10488109018906" target="_blank">Part 4: Streamlining the resolution of
employee service requests</a> describes how to use tasks, approval
requests, and action flows to ensure all necessary actions and sign-offs are
completed for employee requests and automates as many of these actions as
possible. It also provides best practices and examples of how to combine the
employee service features with other Zendesk features to create effective and
efficient ticket workflows for employee service requests.</li>
</ul>
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