Where can I change the name at the top of the messaging Web Widget?

Question

Can I change the name at the top of the messaging widget?

Answer

Yes, you can change the name displayed on the Web Widget in your account settings.

To change the Web Widget name

In Admin Center, click Channels in the sidebar.

Under Messaging and social, select Messaging.

Under the Style tab, scroll down to Title and amend it below.

For more information, see this article: Creating a messaging Web Widget.