Can I increase my API rate limit?

How do I increase my API rate limit?

Yes, you can increase the API rate limit per minute in two ways:

Upgrade your Support subscription to a higher plan

If you're on the Zendesk Suite Growth plan or above, purchase the High volume API add-on. This increases your rate limit to 2,500 requests per minute.

To learn more about Zendesk add-ons, see About Zendesk Suite add-ons.

Note: Monitor your API usage with the API Usage dashboard and check whether you reach rate limits.