Cloudflare Error 1000/1034 when accessing a host-mapped domain

Issue symptoms

I configured host mapping for my Zendesk Support subdomain and I am encountering an Error 1000 message or an Error 1034 message.

Resolution steps

The Cloudflare Error 1000 or Error 1034 may occur for multiple reasons:

Your domain may be banned from Cloudfare

There may be a zone hold on your host mapped domain, leading to issues with routing and accessibility

For more information on how to release Zone holds, see this article from Cloudflare: Release Zone Holds.

If your host mapped domain does not have a Zone hold, or you have questions, contact Zendesk Customer Support.