Can I recover deleted custom metrics, reports, or dashboards?

Question

I accidentally deleted a custom metric, report, or dashboard from Explore. Can I recover a report or dashboard if the report owner was deleted from Zendesk?

Answer

No. Deletions in Explore are permanent and can't be recovered. If you know the formula, recreate the metric, report, or dashboard. It uses the same source data.

When you delete metrics and attributes, the account data, such as tickets and events, isn't deleted. For more information, see How do I delete data from Explore?

When you delete or downgrade users in Explore, see how dashboards are affected in Best practices for removing agents