How can I use the API after I migrated from Sunshine Conversations to Zendesk Suite?

Question

After moving to Zendesk Suite, I am unable to use the Sunshine Conversations website for my WhatsApp channel, for example.

Answer

When you subscribe to Suite Professional or higher, you gain access to Sunshine Conversations in Zendesk. You no longer need to authenticate from the Sunshine Conversations website.

Instead, generate API tokens from Admin Center. In Admin Center go to Apps and integrations > Conversations API.