Does AI automatically translate articles in my help center if I update the English version?

Does AI automatically translate articles in your help center if you update the English version?

No. Zendesk does not automatically update translations that you generate through the AI translation function. To update your translations, open each translation after you update the English version of the article and use the Translate function to update the content.

If no translations exist for the main article, instead of translating articles one at a time, you can generate translations in bulk.

For more information, see Translating articles in your help center using AI.