Workflow: Add a link to your website on the help center home page

Edit your theme to redirect users to your website from the help center. To add a link to the home page, edit the HTML of the header in your help center theme.

Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee custom code.

To add your site to the help center:

In Knowledge, click Knowledge admin

Click the Customize design icon () in the sidebar

Find your live theme and click Customize. Then, click Edit code

In the templates file, click header.hbs

Find the <ul class="user-nav-list"> and under it, copy and paste the code below:

<a href="https://www.yoursite.com" target="_blank">Go to the website</a>

Replace the https://www.yoursite.com with your website URL. You can also edit Go to the website with a custom link text.

Click Publish to save the changes to your theme. The link to your website should appear in the header of your help center as shown below.

For more information, see How can I link my help center to my website?