Workflow: Hide article comments with Curlybars

There are two ways to hide comments in articles. At the article level, deselect the Turn on comments option in article settings before you publish the content. To hide comments across your entire help center, edit your live theme's code with Curlybars to block the comment section in your article page template.

To hide all article comments:

In Knowledge, click Knowledge admin

Click the Customize design icon ( ) in the sidebar

Find your live theme and click Customize. Then, click Edit code

In the templates file, click article_page.hbs

Look for the article comments Curlybars. The HTML code may vary depending on your theme and its customizations

Add {{!-- before the tag, and --}} after the tag. This changes the color of the text to brown, which indicates that this section of the code is blocked out

Click Publish to save the changes to your theme. To check that the article comments disappeared, click Preview

For more information, see Selectively hide help center components using Curlybars.