How do I customize the look and feel of my Web Widget (Classic)?

Question

How do I customize the color, location, size, shape, text, features and more of my Web Widget (Classic)? I want my customers to see a Web Widget (Classic) that is consistent with my brand and needs.

Answer

There are a wide variety of ways to customize the look and feel of the Web Widget (Classic). Some are built in functionality, and even more options appear when you start working with custom code and the API.

Here are some resources to get you started:

Advanced customization of the Web Widget (Classic)

Configurable Web Widget (Classic) components

Visit Web Widget (Classic) Advice and troubleshooting section

If you are using the newer Web Widget instead, you also have the option to add a privacy notice or legal notice message. For more information, see the article: Notifying end users of legal terms in Zendesk's web-based widgets.