Does Zendesk support custom code?

Question

I'd like to customize features in my account that are not natively possible. Does Zendesk support custom code?

Answer

Zendesk Customer Support does not provide support for custom code that use API and third-party technologies. For support, you can do one of the following:

Refer to the developer community

Use Professional services

Ask the services of a Zendesk partner

Consult Zendesk API and Support developer resources

Use an AI chat bot, such as ChatGPT or Gemini