How can I check how many paid seats we have in WFM?

Question

How do I check how many paid seats I have in WFM (Workforce Management)?

Answer

In Admin Center, do this:

Click Account in the sidebar

Select Billing > Subscription

Click Manage. If you don't see a Manage button on the Subscription page, you don't have permission to make changes.

Click More products

The product list shows options to buy Workforce Engagement Management (WEM) add-ons such as WFM.

You can also go to the Team members page to see which users have WFM.

For more details, see Viewing and managing plan subscriptions