Can I have multiple agent signatures?

Question

I want a signature for each language supported by my team. Can I have multiple agent signatures?

Answer

The agent signature populates through the placeholder {{agent.signature}}. Currently, this placeholder doesn't support any variants natively. As a workaround use the following options:

Create personal macros for each signature to then apply the macro to tickets

Use third-party extensions on your browser, such as Text Blaze

Use a third-party app from our Marketplace such as the Zignatures app

Add additional signature information to each brand together with the agent signature placeholder to have a branded signature

Use liquid markup in your triggers

For more information, see the article: Adding an agent signature to ticket email notifications.