How can I locate my admin?

Question

I need to find my Zendesk account admin. How can I proceed?

Answer

Note: The steps in this article do not apply to the Contributor role.

When logged in as an administrator:

In Admin Center, click People in the sidebar, then select Team > Team members.

Click Filter.

Use the Product and role fields to select Support Admin.

Click Apply filters.

When logged in as an agent, you may see either of the elements below:

In Admin Center, click People in the sidebar, then select Team > Team members.

In the list of agents, find the user (or users) with Administrator below their email address.

In Admin Center, click People in the sidebar, then select Team > Team members.

In the list of agents, find the user (or users) with Admin below Support Role.

For more information, see this article: About the Team members page.