I see 'Something went wrong' when I use filters on a view

Issue symptoms

When I use filters on a view, I see this error message: Something went wrong. Try refreshing the page.

Resolution steps

This error appears when your view has broken conditions. A condition can break if it uses options that you deleted after you created the view, such as a Group or Organization.

When you open the view, that value appears blank:

To fix this, remove the condition or change it to reference a valid Group or Organization, then save the page. Refresh the view to see the tickets that match your filters.