Where can I find my bot ID?

Question

I need my bot ID for a script or code. What is my bot ID?

Answer

Each bot in your AI agents (Ultimate) account has a unique 24-digit alphanumeric ID. To find your bot ID:

Sign in to your Zendesk account.

Open Admin Center and select AI agents.

Select the bot you want to identify.

Go to Settings or Conversation logs in the left sidebar.

In your browser’s address bar, find the bot ID in the AI agents URL.

Do not use the legacy Ultimate dashboard URL to access your bot or find its ID.

For more information, see Navigating the AI agents (Ultimate) product.