Workflow: Add a disclaimer to a help center article

Customize your help center CSS to add disclaimers to your articles. Disclaimers grab users' attention and highlight crucial information or additional context about the topic. Below is an example of a note disclaimer.

Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee the code.

This workflow contains the below steps:

Step 1: Customize your CSS template

Step 2: Add the disclaimer HTML to the article source code

Step 1: Customize your template CSS

To add disclaimer notes, you must edit your help center theme to add the disclaimer style to your CSS.

To edit the help center template CSS:

In Knowledge admin, click theCustomize designicon( ) in the sidebar

Find your live theme and click Customize

Click Edit code

Under Files, click style.css

Add the below code snippet

/***** Note *****/

.callout {
background-color: #fcf4b9;
padding: 10px;
margin-left: 15px;
margin-right: 15px;
margin-top: 15px;
margin-bottom: 15px;
}

ClickPublish

Step 2: Add the disclaimer HTML to the article source code

After the CSS is updated, you may now insert disclaimers in your article's HTML source code.

To add notes to an article:

In an article, click theSource code icon in the toolbar

Find the location where you want to place your note. Copy and paste the code below. Replace These are the words that will go in your note! with a custom note.

These are the words that will go in your note!

Click Apply to save the changes to the source code.

Save or publish the article and click View to check that the note now appears in the article. Here's how the disclaimer should look like.

These are the words that will go in your note!

For more information, see Customizing your help center theme.