The Zendesk Widget is slowing down my website speed and load time

Issue symptoms

I've noticed that the page speed and loading time of my website dropped and slowed down after adding the Web Widget (Classic) code.

Resolution steps

To get a better understanding of how the widget works on your website and what you can do to improve load time issues, see this article: Web Widget (Classic) Performance FAQs.

One specific part of the Web Widget (Classic) that you can optimize for your website performance is the live chat functionality of the widget. See these resources for more information:

Optimizing Chat and Web Widget (Classic) performance

ConnectOnPageLoad: Configuration best practices for common use cases

What's considered a good loading time for the Chat widget?