Does Zendesk Talk have any restrictions on calling numbers in China?

Question

Is it possible to make outbound calls to Mainland China using Zendesk Talk?

Answer

It is not possible to call Mainland China using Zendesk Talk. Twilio, our telephone partner, no longer supports outbound calls to Mainland China. If you need to maintain your service to Mainland China, migrate your voice connectivity traffic off of Zendesk Talk. For more information, see the article: Calling Limitations to China.