Question

What is Talk Partner Edition?

Answer

Talk Partner Edition is a toolbox that lets you integrate Zendesk Support with third-party telephony systems or with your own integration using the Talk Partner Edition API.

This toolbox enables telephony integrations to create Zendesk Support tickets for calls and voicemails and create users.

You can use Talk Partner Edition alone or in combination with Talk. For more information about Talk Partner Edition and how it works, see Understanding Talk Partner Edition.

If you're looking for the API toolbox, see:

Talk Partner Edition developer guide

Talk Partner Edition API reference

Talk Partner Edition Development Guide (PDF)