How can I choose which page the Web Widget appears on?

Question

Can I decide which page of my website the Web Widget shows? And how does it interfere with messaging?

Answer

Messaging lives within the Web Widget. To choose where your Web Widget will show, add the HTML code within headers of specific pages of your website.

Note: This article is provided for instructional purposes only. Zendesk can't provide support for the source code of your own website.

For more information, see these articles:

Getting started with messaging for your website, help center, and mobile apps

Creating a conversation bot for your web and mobile channels

Creating conversation bot answers for common customer questions