How can I offer Zendesk Chat on multiple websites?

Offer Zendesk Chat on multiple websites

Yes, you can allow your customers to chat with you on multiple websites. To do this, paste the same widget code on each site. This allows you to manage chat support for each website from one place. Open up your Chat product to reply to all chat requests in the same Chat dashboard. For more information on how you can embed the widget, see Add the Chat widget to your website.

Tip: If your account has multibrand, you can have multiple different Web Widgets for different sites. For more information, see Add the classic Web Widget to multiple brands.

Identify the webpage of the chat

From the dashboard visitor list, see the website URL where customers contact you.

Use tags to indicate which website the customer visits to provide appropriate assistance. Set up this workflow with the API or a trigger that references the site URL to add a tag. See Recipe: Tag chats based on the URL they were requested from.