Can I integrate the Zendesk SDKs in my mobile application with a wrapper?

Question

All software development kits (SDKs) use native languages for iOS and Android development, but my mobile application uses a wrapper named React Native, which is a JavaScript framework. Can I integrate Zendesk SDKs with it?

Answer

Zendesk doesn't provide any SDK package to use with specific wrappers. Although Zendesk develops the SDKs so you can use them natively, you can still integrate them in an app with a wrapper, such as React Native, Xamarin, Flutter or Ionic, and have it work. However, this is a custom integration that you need to implement.

Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee custom code and integrations. Post any issues you have in the comments section or try searching for a solution online.

To assist you, reproduce any issues you encounter with the wrapper natively with one of the demo apps for iOS or Android, and contact Zendesk Customer Support.

For more information on the SDKs, see the developer guides below:

Getting support on mobile SDKs

Zendesk Web Widget and SDKs

Web Widget (Classic) and SDKs