I was immediately locked out of my trial account

Issue symptoms

I started my trial for Zendesk Support, Sell, or Suite, but I can't verify my account or sign in to my trial account. I experience one of the errors below:

For your security, contact Zendesk Customer Support. They'll help verify your account and get you on your way.

Your Zendesk Sell trial has expired.

Resolution steps

In this situation, Zendesk Customer Support needs additional information to verify your account. Start a conversation with the widget on this page and be ready with the information below:

Your full name

Your company's name

The URL of your website, or details of another online presence that can verify your business

A description of how your business plans to use Zendesk

After you resolve the signin issue, sign in to your account with the button below and select your subdomain:

Choose subdomain