WFM forecasting not loading

Issue symptoms

I've set up Zendesk Workforce management (WFM) forecasting, but the forecast isn't loading.

Resolution steps

To view the forecasts:

Go to the Active forecast page.

Locate All workstreams on the left side of the page

Select the checkboxes for the workstreams you want to view.

The forecasts populate after you select the checkboxes.

For more information, see this article: Viewing your active forecasts.