What is Talk Partner Edition?

Question

What is the Talk Partner Edition plan?

Answer

Talk Partner Edition is an API toolbox that lets you integrate third-party telephony systems to work within Zendesk Support.

This plan enables telephony integrations to create Zendesk Support tickets for calls and voicemails and create users. For more information, see the Talk Partner Edition API.

You can use Talk Partner Edition alone or in combination with Talk. For more information about Talk Partner Edition and how it works, see the article: Talk Partner Edition.

If you're looking for the toolbox, see the article: Zendesk Talk Partner Edition Development Guide.