What is the difference between calls and call legs?

Difference between calls and call legs

Call metrics such as Calls, Completed calls, and Inbound calls count the entirety of the call. Call legs count a specific segment event in the call. For more information, see Understanding call legs.

Call legs help you review specific events in the call cycle, such as missed calls, accepted and declined calls, and calls that went to voicemail.

For more information about Legs within Explore, see Reporting on calls with Explore.