I have a billing, payment, subscription or account cancellation question

Managing billing, payment, subscription, or account cancellation

Help with billing

Zendesk Suite plans?

Buy Zendesk products?

Buy Zendesk Suite

About Zendesk product legacy add-ons

Zendesk Talk number availability and pricing

Help with payments

Manage payments?

How can I change the credit card on file for my account?

Resolve issues when your credit card fails

Change your payment method

Change the payment currency

View payment instructions

Help with subscriptions

View and manage plan subscriptions

Manage invoices

Manage agent months

Add agent seats to your subscription

Who is the owner of my account?

Change the account owner

Verify the account owner's email address

Help with account cancellation

How do I cancel my account?

How do I cancel my Zendesk Chat subscription?

Prevent account suspension

Prevent account suspension?

Can I get a refund for my canceled subscription?

What are my ticket export options?

Zendesk Service Data Deletion Policy

For more information, see Manage billing and subscriptions.

Tip: For existing accounts, try out a higher plan for 30 days prior to purchase from your Subscription page.