How can I cancel my Support trial?

Question

How can a Zendesk Support trial be cancelled?

Answer

To cancel your Support trial, simply let the account expire. If no payment method was added during the trial period, the account is deleted 270 days after the trial expiration date.

Otherwise, the trial cannot be cancelled before it expires.

For more information, see this article: Cancelling products and accounts.

Note: Any data from the account will be deleted in accordance with our data deletion policy.