How can I add attachments from Zendesk ticket comments to Jira issues?

Question

Why don't ticket comment attachments from Zendesk display in Jira?

Answer

You can add attachments to Jira issues after you link or create a Jira issue from the Jira app in the Zendesk Support interface.

Upload the attachment manually or add it from a recent comment.

The attachments display directly in the standard attachment section in the Jira issue.

For more information, see Using the Jira integration for Zendesk.