How can I locate an agent ID in Support?

Locate an agent ID in Zendesk Support

A unique ID is automatically assigned when a user is created in your account. You can use these IDs in various API requests as an admin.

To locate an agent's unique ID:

In Admin Center, go to the Team members page. Alternatively, use this button to select your subdomain and go to the Team members page in your account.

Go to account

Enter the agent's name or email address in the search bar

Open the agent's profile and get the agent ID from the URL in your browser's address bar. For example: https://yoursubdomain.zendesk.com/admin/people/team/members/[AGENT-ID]#product-roles

To get a list of your agents or users:

Use the API to get a list of your users and their unique IDs. For more information, see List Users.

Generate an export of team members to a CSV file