I created a new trial account but did not receive the verification email

Why did I not receive my verification email after creating a new trial account?

Your email provider often marks the verification email as spam or blocks the email due to your email configuration and rules. If the email provider suspends or blocks the email, an admin can allow emails from Zendesk. To resend the verification email, see Resending a verification email.

Note: The options to verify email addresses are not available until you activate your help center. For more information, see Getting started with your help center.