How can I pay for minutes in Voice?

Question

How can I pay for minutes in Zendesk Voice (formerly Talk)?

Answer

There are two options available to pay for minutes in Voice:

Pay-as-you-go: If you use a credit card to pay for Zendesk, you pay for Voice-related fees in your monthly bill at the end of the billing cycle

Pre-purchased in bulk: If you pay for Zendesk by invoice, you must pre-purchase usage credit ahead of time

For more information about payment methods for Voice, see Zendesk Voice billing FAQ.