How do I pull a report of the last 30 days of tickets?

Question

I want to pull a report of all tickets in the last 30 days. What are my options?

Answer

There are a few options to pull a list of tickets from the last 30 days in your account, which depend on your plan type. If you have an Explore Professional plan and above, you can use a custom report.

If you prefer to gather all ticket data, including the comments, export tickets from your account instead. If it's your first time, ask your account owner to enable data exports.

See the video below on how to create a report that shows tickets and their statuses over the past 30 days:

If you want to track incremental ticket activity for each day in a report, see the article: Explore recipe: Daily ticket activity in the last 30 days.