How can I check my WhatsApp usage in WhatsApp Manager?

Question

When sending notifications on WhatsApp, charges may apply. How can I view the details of my WhatsApp notification usage and related charges on my Zendesk bill?

Answer

Admins of a Meta Business Account can access the WhatsApp Business Account settings in Meta Business Manager.

To check your WhatsApp Business Account usage:

Select the account under the WhatsApp Accounts section, then click WhatsApp Manager.

After logging in to your WhatsApp Business Account, go to the Insights tab to view your usage information.

Disclaimer: This article is provided for instructional purposes only. Zendesk can't provide support for third-party apps. Reach out to Meta or review their documentation for more information.