Zendesk Support recipes reference

You can use our recipes to enhance your support. This article contains a reference list for all of our recipes.
Workflow recipes

Recipe: Funneling orders through Zendesk Support
Recipe: Using an About field
Recipe: Setting up Zendesk Support for gaming
Gaming companies share tips on using AI in customer support
Recipe: Setting up basic request ticket forms (Software example)
Configuring a follow-the-sun global support model
Tips for better one-touch resolution
Tips for lowering first reply time
Tips for improving your customer satisfaction ratings

Approval recipes

Recipe: Utilizing the light agent role for a customer approval workflow
Recipe for Approval process

Customer-centric recipes

Gather customer info for every support request
Collect customer insights and act on them
Enhancing customer communication, comprehension, and retention with the use of media
Support recipe: Creating a view to replicate the legacy agent dashboard
Support recipe: Creating a view to show CSAT ratings without the legacy agent dashboard
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