Zendesk Support recipes reference

You can use our recipes to enhance your support. This article contains a reference list for all of our recipes.

Workflow recipes

Recipe: Funneling orders through Zendesk Support

Recipe: Using an About field

Recipe: Setting up Zendesk Support for gaming

Gaming companies share tips on using AI in customer support

Recipe: Setting up basic request ticket forms (Software example)

Configuring a follow-the-sun global support model

Tips for better one-touch resolution

Tips for lowering first reply time

Tips for improving your customer satisfaction ratings

Approval recipes

Recipe: Utilizing the light agent role for a customer approval workflow

Recipe for Approval process

Customer-centric recipes

Gather customer info for every support request

Collect customer insights and act on them

Enhancing customer communication, comprehension, and retention with the use of media

Support recipe: Creating a view to replicate the legacy agent dashboard

Support recipe: Creating a view to show CSAT ratings without the legacy agent dashboard