New and trending Explore recipes: June 2026

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</div><p>We know you find our Explore recipes helpful for learning about and discovering real-life scenarios. However, there are many recipes, and finding the one you want can sometimes be challenging.</p><p>To help, we've listed the top recipes based on page views last month, so you can see what's popular. We'll refresh this article regularly and highlight new and notable recipes.</p><p><a href="https://support.zendesk.com/hc/en-us/articles/4409149172890-Explore-recipes-reference" target="_blank" rel="noopener noreferrer">See a complete list of Explore recipes</a>.</p><p>This article contains the following topics:</p><ul>
<li data-list-item-id="e30e0b58de35bf291882d8c4a4eee0344"><a href="#h_01JNSA6QR7YYKKQB2CSFARXP0Q">Trending recipes</a></li>
<li data-list-item-id="e5541b6b452d3eb7ffce6c926325151a1"><a href="#h_01JNSA7R83YK65STZK3J61635H">New and notable recipes</a></li>
</ul><h2 id="h_01JNSA6QR7YYKKQB2CSFARXP0Q">Trending recipes</h2><p>Here are the top recipes in the last month:</p><ul>
<li data-list-item-id="edc993bf9cf2ca10fbac3ccf0d6ea7b18"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408820652058" target="_blank" rel="noopener noreferrer">How to report on first reply time in Zendesk</a></li>
<li data-list-item-id="e86b7dc2f74115114ad4cddccb17bac18"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408825110682" target="_blank" rel="noopener noreferrer">Reporting on created and solved tickets</a></li>
<li data-list-item-id="e09d52bafacb6748ec301c021fc4659d4"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408825376282" target="_blank" rel="noopener noreferrer">Display all customer satisfaction comments</a></li>
<li data-list-item-id="ec4a651419d469994752ae7821f125dde"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408827192986" target="_blank" rel="noopener noreferrer">Filtering for follow-up tickets</a></li>
<li data-list-item-id="e8e8fbaa940b686b389922c903a43bc08"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408831024922" target="_blank" rel="noopener noreferrer">Reporting on the duration of fields</a></li>
<li data-list-item-id="ebe45be32670ce46a08653e6f3cf4721c"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408833591194" target="_blank" rel="noopener noreferrer">Finding tickets with a specific word in the subject</a></li>
<li data-list-item-id="e2895e481ecd3983e3f835f5be342ad63">
<a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408835645466" target="_blank" rel="noopener noreferrer">Reporting on macros using tags</a> </li>
<li data-list-item-id="e7f46c161c43613371ea5384ee6483341"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408835929882" target="_blank" rel="noopener noreferrer">Tracking ticket assignments across groups</a></li>
<li data-list-item-id="ec2d51206d269f873d7faf3f96ee3f06a"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408835960602" target="_blank" rel="noopener noreferrer">Reviewing SLA performance</a></li>
<li data-list-item-id="e3493f75a94e748f3122005c36cb11fd3"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408837807258" target="_blank" rel="noopener noreferrer">Getting to know dashboard filters</a></li>
<li data-list-item-id="e30f7b9b7e172663b60cfc755cb74edd5"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408843359898" target="_blank" rel="noopener noreferrer">Excluding tickets closed by merge</a></li>
<li data-list-item-id="eb87318648054c6650848df7ca5275438"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408845671706" target="_blank" rel="noopener noreferrer">First assignment to first resolution time</a></li>
<li data-list-item-id="ea26eca10792538a714bd109473fcfc53"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408846254234" target="_blank" rel="noopener noreferrer">Reporting on full resolution time</a></li>
<li data-list-item-id="e8614758f27cfe4cbef4851eb2cfb037b"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408846756506" target="_blank" rel="noopener noreferrer">Creating a ticket first reply date attribute</a></li>
<li data-list-item-id="e58ee69132eeb5e02d53e1afd75e37cae"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4408846781722" target="_blank" rel="noopener noreferrer">Agent interactions on tickets</a></li>
<li data-list-item-id="e6182e24f9346cbb851e1ca3c80de395e"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/4971706120730" target="_blank" rel="noopener noreferrer">Creating alternate SLA metrics</a></li>
<li data-list-item-id="efca2c80a01d542a166886c30781a2b75"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/6487691412762" target="_blank" rel="noopener noreferrer">Reporting on custom ticket statuses</a></li>
<li data-list-item-id="ed021ba4fae224164a7785d0c8ba90424"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/6756291938330" target="_blank" rel="noopener noreferrer">Time Tracking app - Measuring ticket handling time</a></li>
<li data-list-item-id="e80252f5e1d156e958510ca8dbe4c8471"><a style="color: inherit;" href="https://support.zendesk.com/hc/en-us/articles/6756578945690" target="_blank" rel="noopener noreferrer">Time Tracking app - Measuring update handling time</a></li>
</ul><h2 id="h_01JNSA7R83YK65STZK3J61635H">New and notable recipes</h2><p>The following recipes are new or notable this month:</p><ul><li data-list-item-id="e36dec3aec1d3593ad9397dbc0bed4718"><p id="h_01JR8M8VDPAF6GJDE5TW3V7R8X"><a href="https://support.zendesk.com/hc/en-us/articles/10881350933274-Explore-recipe-Reporting-on-first-reply-time-from-the-Updates-history-dataset" data-interaction-type="link-inline-primary" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Reporting on first reply time from the Updates history dataset</a></p></li></ul><p>If you'd like to be notified when we update this article, click the "Follow" button on this page.</p><p>Do you have an idea or suggestion for a new Explore recipe? Please let us know in the comments below!</p><p> </p><script id="docs-schema-markup" type="application/ld+json">
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