New and trending Explore recipes: January 2026

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We know you find our Explore recipes helpful for learning about and discovering real-life scenarios. However, there are many recipes, and finding the one you want can sometimes be challenging.

To help, we've listed the top 20 recipes based on page views last month, so you can see what's popular. We'll refresh this article regularly and highlight new and notable recipes.

See a complete list of Explore recipes.

This article contains the following topics:

Trending recipes

New and notable recipes

Trending recipes

Here are the top 20 recipes in the last month:

How to report on first reply time in Zendesk

Declined and missed calls by ticket ID and agent leg

Reporting on created and solved tickets

Display all customer satisfaction comments

Filtering for follow-up tickets

Reporting on the duration of fields

Reporting on macros using tags

Tracking ticket assigns across groups

Reviewing SLA performance

One-touch tickets

Counting agent comment updates

Reporting on customer satisfaction by agent

Reporting on full resolution time

Recording the time when a checkbox was checked

Reporting on ticket deletions

End users that logged in over the last 30 days

Help center category views

Calls abandoned during the initial Talk greeting

Time Tracking app - Measuring ticket handling time

Time Tracking app - Measuring update handling time

New and notable recipes

The following recipes are new or notable this month:

No recipes added this month.

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