Explore recipe: Ticket assigns per day

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<div class="p">In this Explore recipe, you'll learn how to create an Explore report that will report on the number of tickets your agents are being assigned each day.</div>
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<h2 class="title topictitle2" id="ariaid-title2">What you'll need</h2>
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<p class="p" dir="ltr">Skill level: Easy</p>
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<li class="p" dir="ltr">Zendesk Explore Professional or Enterprise</li>
<li class="p" dir="ltr">Time Required: 15 minutes</li>
<li class="p" dir="ltr">Zendesk Explore Professional Editor or Admin permissions (see <u class="ph u"><a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408836002970-Adding-users-to-Explore" rel="noopener" style="background-color: #ffffff;" target="_blank">Giving agents access to Explore</a></u>)</li>
<li class="p" dir="ltr">Ticket data in Zendesk Support</li>
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<h2 class="title topictitle2" id="h_01HYNBFAA8M81X1EYGC519Z84N">Creating the report</h2>
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<p class="p"><strong class="ph b">To create the report</strong></p>
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<li class="p">In Explore, click the reports (<span></span><img alt="" class="image" id="topic_w1m_k1m_rhb__image_l1h_stp_2fb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/Explore_query_icon.png" width="16">) icon.</li>
<li class="p">In the Reports library, click <span></span><strong class="ph b">New report</strong>.</li>
<li class="p">On the <strong>Select a dataset</strong> page, click <strong>Support</strong> &gt; <strong>Support - Updates history</strong>, then click <strong class="ph b">Start report</strong><strong>. </strong>The report builder opens.</li>
<li class="p">In the <strong>Metrics</strong> panel, click <strong>Add</strong>.</li>
<li class="p">From the list of metrics, choose <strong>Tickets </strong>&gt; <strong>Tickets assigned</strong><strong>, </strong>then click <strong>Apply</strong>. </li>
<li class="p">In the <strong>Columns </strong>panel, click <strong>Add</strong>.</li>
<li class="p">From the list of attributes, choose <strong>Ticket field update values</strong> &gt; <strong>Update ticket assignee</strong>, then click <strong>Apply</strong>.</li>
<li class="p">In the <strong>Rows </strong>panel, click <strong>Add</strong>.</li>
<li class="p">From the list of attributes, choose <strong>Time - Ticket last assigned</strong> &gt; <strong>Ticket assigned - Date</strong><strong>, </strong>then click <strong>Apply</strong>.</li>
<li class="p">Under <strong>Filters, </strong>click <strong>Add.</strong>
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<li class="p">From the list of attributes, choose <strong>Time - Ticket last assigned </strong>&gt; <strong>Ticket assigned - Date</strong>, then click <strong>Apply.</strong>
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<li class="p">Click the filter,  click <strong>Edit date ranges, </strong>then click <strong>Last week.<br></strong><strong><img alt="" src="https://support.zendesk.com/hc/article_attachments/7856502616218"></strong>
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<p><span>If you want to set a different date range, see </span><a href="https://support.zendesk.com/hc/en-us/articles/4408828872602-Editing-dates-and-date-ranges" rel="noopener" target="_blank">Editing dates and date ranges.</a></p>
<p>The report is now complete. The screenshot below shows an example of the results.</p>
<p><img alt="" src="https://support.zendesk.com/hc/article_attachments/7856497103002"></p>
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