Zendesk Support best practices docs

<p class="title topictitle2">This article contains a reference list for all of our best practices documentation.</p><p><strong>Workflows</strong></p><ul>
<li data-list-item-id="e750927b3e0a22d30ce3b8803d05c9116"><a href="https://support.zendesk.com/hc/en-us/articles/4408836455706" rel="noopener noreferrer" target="_blank">Best practices to prepare for the holiday rush</a></li>
<li data-list-item-id="e0c25e0d80d8ea9ba2df61affc035fa20"><a href="https://support.zendesk.com/hc/en-us/articles/5559252714522" rel="noopener noreferrer" target="_blank">Best practices for using Zendesk Advanced AI in your industry</a></li>
<li data-list-item-id="e4a236ec56297d02f71d48dcce9934916"><a href="https://support.zendesk.com/hc/en-us/articles/4408819826842" rel="noopener noreferrer" target="_blank">Boosting team productivity</a></li>
<li data-list-item-id="e5ed14494201688fd377a57579ffd095d"><a href="https://support.zendesk.com/hc/en-us/articles/4409148686106" rel="noopener noreferrer" target="_blank">Fine Tuning: What to consider when going live with Zendesk Support</a></li>
<li data-list-item-id="efc0b1533eee073b768b0435ac98e7199"><a href="https://support.zendesk.com/hc/en-us/articles/4408886987546" rel="noopener noreferrer" target="_blank">Fine Tuning: How to piece together your ideal Zendesk</a></li>
<li data-list-item-id="ede0b316655027828b0e44d5af8826052"><a href="https://support.zendesk.com/hc/en-us/articles/4408822410650" rel="noopener noreferrer" target="_blank">Fine Tuning: Succeeding with SLAs — why, when, and how!</a></li>
</ul><p class="title topictitle2"><strong>Agents</strong></p><ul>
<li data-list-item-id="ee6049a4769a33f95c6feffe818f9e30a"><a href="https://support.zendesk.com/hc/en-us/articles/4408828930202" rel="noopener noreferrer" target="_blank">Best practices for creating contextual workspaces</a></li>
<li data-list-item-id="ea7c5ff4232b2dc6ff924fc844a71949a"><a href="https://support.zendesk.com/hc/en-us/articles/6438860911258" rel="noopener noreferrer" target="_blank">Agent Home Solutions Guide to optimize ticket workflow</a></li>
<li data-list-item-id="e921fb33dc159eddd501b08cf8f4e6c1c"><a href="https://support.zendesk.com/hc/en-us/articles/4408888690842" rel="noopener noreferrer" target="_blank">Best practices for removing agents</a></li>
</ul><p class="title topictitle2"><strong>Security</strong></p><ul><li data-list-item-id="e706df122744b7db4091b011d2326089f"><a href="https://support.zendesk.com/hc/en-us/articles/4408888782618-Security-best-practices" rel="noopener noreferrer" target="_blank">Security best practices</a></li></ul><p><strong>Business rules</strong></p><ul>
<li data-list-item-id="e6cc0cae74f20bd9a68ee9af1080be131"><a href="https://support.zendesk.com/hc/en-us/articles/4408884068378" rel="noopener noreferrer" target="_blank">Triggers best practices and recipes reference</a></li>
<li data-list-item-id="ee50a7e0d688a569c221aee3461ea0606"><a href="https://support.zendesk.com/hc/en-us/articles/4408882001690" rel="noopener noreferrer" target="_blank">Automations best practices and recipes reference </a></li>
</ul><p><strong>Tickets</strong></p><ul>
<li data-list-item-id="e5866e7bf04316efc8111ba4047f2f100"><a href="https://support.zendesk.com/hc/en-us/articles/4848867878682" rel="noopener noreferrer" target="_blank">Fine Tuning: Best Practices for Ticket Deflection</a></li>
<li data-list-item-id="e4ca44fa167d8ab7b66ea6f1e73e2da1b"><a href="https://support.zendesk.com/hc/en-us/articles/4408822200346" rel="noopener noreferrer" target="_blank">Best practices: using a 'Resolution' field</a></li>
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