New and trending Explore recipes: December 2025

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We know you find our Explore recipes helpful for learning about and discovering real-life scenarios. However, there are many recipes, and finding the one you want can sometimes be challenging.

To help, we've listed the top 20 recipes based on page views last month, so you can see what's popular. We'll refresh this article monthly and highlight new and notable recipes.

See a complete list of Explore recipes.

This article contains the following topics:

Trending recipes

New and notable recipes

Trending recipes

Here are the top 20 recipes in the last month:

Reporting on the duration of fields

Tracking ticket assigns across groups

How to report on first reply time in Zendesk

Reporting on created and solved tickets

Reviewing SLA performance

Time Tracking app - Measuring update handling time

Time Tracking app - Measuring ticket handling time

Reporting on full resolution time

Reporting on macros using tags

One-touch tickets

Reporting on customer satisfaction by agent

Filtering for follow-up tickets

Reporting on nested drop-down fields

Reporting on custom ticket statuses

Agent interactions on tickets

Finding tickets with a specific word in the subject

Display all customer satisfaction comments

Excluding tickets closed by merge

Getting to know dashboard filters

Reporting on the auto assist feature of agent copilot

New and notable recipes

The following recipes are new or notable this month:

No recipes added this month.

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Do you have an idea or suggestion for a new Explore recipe? Please let us know in the comments below!