Explore recipe: Display all customer satisfaction comments

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<div id="docs-wmp-link"><a href="https://support.zendesk.com/hc/en-us/articles/5411234991258-plan" target="_blank" rel="noopener noreferrer">What's my plan?</a></div>
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<td>Professional, Enterprise, or Enterprise Plus</td>
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<td><strong>Support with</strong></td>
<td>Explore Professional or Enterprise</td>
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<div class="p">In this Explore recipe, you'll learn how to create a report that lists all the customer satisfaction comments you've received in your account.</div>
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<h2 class="title topictitle2" id="ariaid-title2">What you'll need</h2>
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<p class="p" dir="ltr">Skill level: <em>Easy</em></p>
<p class="p" dir="ltr">Time Required:<em> 10 mins</em></p>
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<li class="p" dir="ltr" data-list-item-id="e124d7590fd9d0e9d16b2404648567ebc">Zendesk Explore Professional or Enterprise</li>
<li class="p" dir="ltr" data-list-item-id="e2cd2f86791b4392370c9d8396609ddb4">Editor or Admin permissions (see <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408836002970-Adding-users-to-Explore" target="_blank" rel="noopener noreferrer"><span class="wysiwyg-underline">Adding users to Explore</span></a>)</li>
<li class="p" dir="ltr" data-list-item-id="ec65739c46e2565d6419a1b875d27bb1f">Ticket data in Zendesk Support</li>
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<h2 class="title topictitle2" id="ariaid-title3">How to create the report in Explore</h2>
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<p class="p">Follow the steps to create this report in Explore.</p>
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<li class="p" data-list-item-id="e4fd3f77522f16df3e651c97ca4b09924">In Explore, click the reports (<img class="wysiwyg-image" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/Explore_query_icon.png" alt="" width="16" id="topic_w1m_k1m_rhb__image_l1h_stp_2fb">) icon.</li>
<li class="p" data-list-item-id="eb564532b8e4393a253863c705123b16a">In the Reports library, click <strong class="ph b">New report</strong>.</li>
<li class="p" data-list-item-id="e7d55197c850f492efbe9ec7e9b5cc2f6">On the <strong>Select a dataset</strong> page, click <strong>Support</strong> &gt;<strong> Support -</strong> <strong>Tickets</strong>, then click <strong class="ph b">Start report</strong><strong>. </strong>The report builder opens.</li>
<li class="p" data-list-item-id="ef9aae8c01a1b114e2ebeac9abbf53e01">In the <strong>Metrics </strong>panel, click <strong>Add.</strong>
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<li class="p" data-list-item-id="e662e01bde52080d78464d7e74c7516af">From the list of metrics, choose <strong>Customer satisfaction </strong>&gt; <strong>Surveyed satisfaction tickets</strong>, then click <strong>Apply</strong>.</li>
<li class="p" data-list-item-id="e3401805cbcf4c240cf4afea8c737cd55">In the <strong>Rows</strong> panel, click <strong>Add</strong>.</li>
<li class="p" data-list-item-id="edd31b7d2d476bbd8e8758533bf22fdd3">Select <strong>Customer satisfaction</strong> &gt; <strong>Ticket satisfaction comment</strong>, then click <strong>Apply</strong>.</li>
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<p>Explore displays all the customer satisfaction comments you've received in a table format.</p>
<p><img src="https://support.zendesk.com/hc/article_attachments/4408850534938" alt=""></p>
<p>You can add further attributes in the <strong>Rows</strong> panel such as <strong>Ticket ID </strong>or <strong>Requester name</strong>.</p>
<p><strong>To hide the number of surveyed satisfaction tickets</strong></p>
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<li data-list-item-id="e78e0573973a02b770fc3894d5fc005a6">From the <strong>Chart configuration </strong>(<img class="wysiwyg-image" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/Explore_chart_configuration.png" alt="" id="topic_lb1_cqz_yfb__image_irj_frz_yfb">) menu, choose<strong> Columns. </strong>
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<li data-list-item-id="e2a5ee6807c1e1e7669fa54c4651f3250">Uncheck the<strong> Visible</strong> icon in <strong>Column 2</strong>. The number of the column might be different if you have more metrics or attributes in your report. </li>
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