Resizing the ticket properties panel

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<p id="docs-hc-snippet" style="display: none;">In a ticket, the ticket properties panel appears to the left of the ticket conversation and shows all the fields associated with the ticket, including the ticket requester and the ticket assignee.</p>
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<p class="p">In a ticket, the ticket properties panel appears to the left of the ticket
conversation and shows all the fields associated with the ticket, including
the ticket requester and the ticket assignee. </p>
<p class="p"><img class="image" id="topic-1__image_kgc_glt_jsb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/aw_properties_panel.png" width="200"></p>
<p class="p" dir="ltr">In some cases, you may want to change the width of the ticket
properties panel to give you a better view of ticket fields. This feature is
particularly useful if you’re working on tickets with a lot of fields.</p>
<p class="p"><strong class="ph b">To resize the ticket properties panel</strong></p>
<ol class="ol" id="topic-1__ol_xqr_dej_vf">
<li class="li">In a ticket, hover your mouse pointer over the shared border between the
ticket properties panel and the ticket comments.<p class="p">A resize icon
(<img class="image" id="topic-1__image_xww_qjq_prb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/ac_resize_icon.png" width="16">) appears and the
panel border turns blue.</p>
</li>
<li class="li">Drag the border to the left or right to change the width of the ticket
properties panel. <p class="p"><img class="image" id="topic-1__image_oxy_blt_jsb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/aw_resize_ticket_properties_expanded.gif" width="600"></p>
<p class="p">When
you’ve reached the desired width, stop dragging. Your
adjustments are maintained across tickets, until you do a
hard refresh of your browser.</p>
<p class="p">To quickly hide or show the panel, click
the <strong class="ph b">Hide panel</strong> (&lt;) icon or the <strong class="ph b">Show panel
</strong>(&gt;) icon that appears when you hover your mouse pointer
over the panel border.</p>
<p class="p"><img class="image" id="topic-1__image_hxg_44h_vsb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/aw_ticket_properties_hide.png" width="175">
<img class="image" id="topic-1__image_dwc_p4h_vsb" src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/aw_ticket_properties_show.png" width="175"></p>
</li>
</ol>
<div class="note note">
<span class="notetitle">Note:</span> In addition to resizing the ticket properties panel, Agent Workspace users
can also change the ticket layout by resizing the context panel. See <a class="xref" href="https://support.zendesk.com/hc/en-us/articles/4408836526362#topic_jr5_lbq_prb" target="_blank">Resizing the context panel</a>.
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