About the Zendesk for Startups program

The Zendesk for Startups Program provides qualified startups access to the full family of Zendesk products for free* for their first 6 months. This gives fast growing companies the ability to create the best customer experiences with their business from the very beginning.

This article includes these sections:

Program goals and requirements

The Zendesk CX Academy

Related topics

Program goals and requirements

The goal of the Zendesk for Startups program is to establish long-term relationships and act as a strategic partner within our startup community to assist early stage companies for hypergrowth and scale with tools that will help them for the long haul, not just for their immediate needs that they’ll soon outgrow.

In addition to Zendesk product access, participating startups also receive regular access to additional guidance, with virtual office hours and other on demand resources as Zendesk is committed to helping startups get it right from the start.

Program requirements are as follows:

Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)

Must have fewer than 50 employees

Must have raised up to Series A in venture funding

If you have additional questions about the program, read the related topics shown below, or contact Zendesk Customer Support.

The Zendesk CX Academy

If you've joined the Zendesk for Startups Program and are ready to get going, then the Zendesk CX Academy is your next stop. This program is designed to help startups get the most out of Zendesk, and is part of the benefit of being a part of the program and community. Learn more about the Zendesk CX Academy

Related topics

Startups Program: Applicant approval process

Startups Program: How to activate your Zendesk Suite promotion

Startups Program: Credits Coverage

Zendesk for Startups provides a monthly credit for six (6) months of up to fifty (50) Agents redeemable for any combination of Zendesk Support, Talk, Chat, Guide, and Explore products, for free. Consulting Services, add-ons, integrations, and Zendesk Talk minutes are not included. Your use and access to Zendesk Services under this program shall be governed by Zendesk Customer Agreement and other applicable policies located on our website.