How do I save a copy of my tickets with Zendesk Customer Support?

Question

I want to export my requested tickets with Zendesk Customer Support for my personal records. How do I accomplish this?

Answer

To create a PDF copy of your ticket from My Activities, follow these steps:

Sign in to the Zendesk help center

Click your profile icon in the upper-right corner of the page header, click My activities, and select Requests for a full list of your historical tickets

Click on a ticket that you'd like to export

From the file menu of your internet browser, select the print option

Save or export the page as a PDF document

Repeat steps 2 through 5 for any additional ticket as needed