Navigating your way with Zendesk resources

<p><span style="font-weight: 400;">This article highlights useful Zendesk resources to help you get up and running, connect with Zendesk and other customers, and keep your customer support ahead of the curve.</span></p><h2 class="p" id="h_01K6KJB8JSX689QDXA2DM08RCP">Getting started</h2><figure class="wysiwyg-table" style="width: 100%;"><table><tbody>
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JSKFF9GTEVSA7RQ2YE">Read</h3>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Get up and running with our </span><a href="https://support.zendesk.com/hc/en-us/articles/4408824587802" target="_self"><span style="font-weight: 400;">Quick Launch</span></a><span style="font-weight: 400;"> or </span><a href="https://support.zendesk.com/hc/en-us/articles/4408882670106-Launch-guide-for-Zendesk-Support-Suite-products#support"><span style="font-weight: 400;">Complete launch </span></a><span style="font-weight: 400;">guides.</span></p>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Go deeper with all the valuable content in our </span><a href="https://support.zendesk.com/hc/en-us" target="_self"><span style="font-weight: 400;">Zendesk Help Center</span></a><span style="font-weight: 400;">.</span></p>
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<figure class="wysiwyg-image"><img src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/suite-welcome-gr-2.png" alt="welcome-image-watch.png" width="250"></figure><p> </p>
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JSD7SXJAM5D1SWMJ0G">Watch</h3>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Check out our YouTube </span><a href="https://www.youtube.com/c/zendesk/featured" target="_self"><span style="font-weight: 400;">video tutorials</span></a><span style="font-weight: 400;">.</span></p>
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<figure class="wysiwyg-image"><img src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/suite-welcome-gr-5.png" alt="welcome-image-train.png" width="250"></figure>
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JS9K3E568G3NE7AW8D">Learn</h3>
<p class="wysiwyg-text-align-center">Start your product education with a guided learning path or a course from the <a href="https://t.yesware.com/tt/1f2b090f1f11c1491189659a436c5e64aecb37e7/b628dba1acef68c6a1c95737b0be6234/bd8450536b9661e88a33c8c0e72e96a2/training.zendesk.com/" target="_blank" rel="noopener noreferrer" data-saferedirecturl="https://www.google.com/url?q=https://t.yesware.com/tt/1f2b090f1f11c1491189659a436c5e64aecb37e7/b628dba1acef68c6a1c95737b0be6234/bd8450536b9661e88a33c8c0e72e96a2/training.zendesk.com/&amp;source=gmail&amp;ust=1607016012500000&amp;usg=AFQjCNEaAQWVFgvnqkmPGKAW7aHXinaFcQ">Zendesk Academy</a>.</p>
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</tbody></table></figure><h2 id="h_01KT4W746VRX0KD1Y4ZG34NEQQ">Staying connected</h2><figure class="wysiwyg-table" style="width: 100%;"><table class="wysiwyg-table-resized">
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JS2DE9AXJ9ER9W6GF8">Peers</h3>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Start a conversation and learn from users just like you in our </span><a href="https://t.yesware.com/tt/1f2b090f1f11c1491189659a436c5e64aecb37e7/b628dba1acef68c6a1c95737b0be6234/fb5e4bc56444645da0ee2222dad7eafd/support.zendesk.com/hc/en-us/community/topics" target="_blank" rel="noopener noreferrer" data-saferedirecturl="https://www.google.com/url?q=https://t.yesware.com/tt/1f2b090f1f11c1491189659a436c5e64aecb37e7/b628dba1acef68c6a1c95737b0be6234/fb5e4bc56444645da0ee2222dad7eafd/support.zendesk.com/hc/en-us/community/topics&amp;source=gmail&amp;ust=1607016012500000&amp;usg=AFQjCNGGnGSJZaLNT4NDn8tpnOCoVqEdGQ"><span style="font-weight: 400;">Zendesk community</span></a><span style="font-weight: 400;">.</span></p>
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<td><figure class="wysiwyg-image wysiwyg-image-resized" style="width: 75%;"><img src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/suite-welcome-gr-3.png" alt="welcome-image-product1.png" width="250"></figure></td>
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JSM5AW3R4MHQV4HCJM">Product</h3>
<p class="wysiwyg-text-align-center">Stay up-to-date with our monthly <a class="c-link" href="https://www.zendesk.com/whats-new/" target="_blank" rel="noopener noreferrer" data-stringify-link="https://www.zendesk.com/whats-new/#analytics-ai" data-sk="tooltip_parent">What's New</a>.</p>
<p class="wysiwyg-text-align-center">Follow <a class="c-link" href="https://support.zendesk.com/hc/en-us/sections/4405298833818" target="_blank" rel="noopener noreferrer" data-stringify-link="https://support.zendesk.com/hc/en-us/sections/200623776" data-sk="tooltip_parent">announcements</a> and our <a class="c-link" href="https://support.zendesk.com/hc/en-us/articles/4408829663642" target="_blank" rel="noopener noreferrer" data-stringify-link="https://support.zendesk.com/hc/en-us/articles/207106547" data-sk="tooltip_parent" aria-describedby="sk-tooltip-5383">early access programs</a>.</p>
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<figure class="wysiwyg-image wysiwyg-image-resized" style="width: 75%;"><img src="https://zen-marketing-documentation.s3.amazonaws.com/docs/en/suite-welcome-gr-4.png" alt="welcome-image-apps.png" width="250"></figure>
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JTSZ79VHQEY97N1CQZ">Apps</h3>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Extend Zendesk's functionality with apps from the </span><a href="https://www.zendesk.com/apps/" target="_self"><span style="font-weight: 400;">Zendesk Marketplace</span></a><span style="font-weight: 400;">.</span></p>
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</table></figure><h2 id="h_01KT4W7V79ZCE6DG8JPVHG0BVZ">Keeping ahead of the curve</h2><figure class="wysiwyg-table" style="width: 100%;"><table class="wysiwyg-table-resized">
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JTWBJ2QVPWYYGVS04D">Trends</h3>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Stay on top of CX trends and measure your performance against peers with the </span><a href="https://www.zendesk.com/benchmark/" target="_self"><span style="font-weight: 400;">Zendesk Customer Service Benchmark</span></a><span style="font-weight: 400;">.</span></p>
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<td><figure class="wysiwyg-image wysiwyg-image-resized" style="width: 75%;"><img src="https://support.zendesk.com/hc/article_attachments/10856127742874" width="250" title="Relate_2025_Retail_Finserv_Consumers_2.jpg"></figure></td>
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JT2D5B2RA5FE3Y3T68">Stay in the know</h3>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Become a customer experience thought leader with </span><a href="https://www.zendesk.com/company/events/#virtual-events" target="_self"><span style="font-weight: 400;">our customer events</span></a><span style="font-weight: 400;">.</span></p>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;">Get best practices and key learnings in our </span><a href="https://www.zendesk.com/campaign/cx-moments/" target="_self"><span style="font-weight: 400;">CX Moments series</span></a><em><span style="font-weight: 400;">.</span></em></p>
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<td><figure class="wysiwyg-image wysiwyg-image-resized" style="width: 75%;"><img style="aspect-ratio: 790/700;" src="https://support.zendesk.com/hc/article_attachments/10856121388442" width="250"></figure></td>
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<h3 class="wysiwyg-text-align-center card-title" id="h_01K6KJB8JTKV6P8BAMA74XHC58">Thought leadership</h3>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;"> Learn about trends and tips in the customer service industry </span><a href="https://www.zendesk.com/blog/"><span style="font-weight: 400;">in our blog</span></a><span style="font-weight: 400;">.</span></p>
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</table></figure><div id="bootstrap-overrides"><div id="bootstrap-overrides"><div id="bootstrap-overrides"><div class="row"><div class="col-sm-4"><div class="card" style="height: 100%;"><div class="card-body"><p>If you need more help, see <a href="https://support.zendesk.com/hc/en-us/articles/360026614173" target="_self">Contacting Zendesk Customer Support</a>.</p></div></div></div></div></div></div></div>